Technical Support Specialist

Saddle River Day School is seeking a full-time Tier 1 or 2 Technical Support Specialist to join our Technology Department for the 2024-2025 school year. The ideal candidate will have a growth mindset, excellent patience, and strong follow-through.   Key Responsibilities for This Position Include:- Staffing the helpdesk and providing top-notch customer service to staff and students- Maintaining and troubleshooting classroom A/V equipment- Monitor Rebel Vision studio - video equipment, assist in videography classes- Handling inventory for the Technology Department- Repairing our fleet of printers and copiers- Troubleshoot, repair, and image school-owned devices, including Mac, Windows, and iOS platforms- Managing and ensuring the readiness of the school’s loaner device poolDesired Skills:- Comfortable working in a PreK3-12 environment- Familiar with A/V setup and maintenance- Help desk ticket management and troubleshooting experience- Strong knowledge of G-Suite tools - Comfortable with smartboard maintenance- Proficiency with MacOS, iOS and Windows computers.- Basic network administration and troubleshooting skills- Familiarity with Mobile Device Management (MDM)- Basic knowledge of printer and copier supportAbout Saddle River Day School:  Saddle River Day School, founded in 1957, is an independent, college-preparatory day school for students from PreK3 through Grade 12. Our mission is to foster a supportive, innovative, and technology-driven learning environment. We are accredited by the New Jersey Association of Independent Schools and the Middle States Association of Colleges and Schools.   This position starts immediately. If you have the skills and mindset to join our Technology team, please send your cover letter and resume to employment@saddleriverday.org You can learn more about Saddle River Day School by visiting our website www.saddleriverday.org