System Administrator

Brooksource is hiring a Systems Administrator who will serve as a Subject Matter Expert (SME) for our client’s technology systems, ensuring the reliability, security, and stable operation of their systems, cloud, networking infrastructure, and end-user environments. This role owns endpoint modernization with Microsoft Intune (including SCCM migration, Autopilot, and White Glove) and acts as the senior escalation point within the Service Desk. Additionally, this Systems Administrator will administer and optimize SharePoint to improve structure, findability, and end‑user experience—creating documentation and training tailored to non-technical users. What You’ll Do Advanced Systems Administration & Technical Expertise Lead endpoint management modernization using Microsoft Intune, including SCCM migration, Autopilot, and White Glove deployments. Serve as top-tier escalation (Tier 2/3) for cybersecurity, networking, OS, enterprise apps, and M365/SharePoint. Own and optimize enterprise systems using automation and best practices. SharePoint Administration & End-User Experience Administer and support the SharePoint environment. Organize and restructure approx. 500 files to improve accessibility. Create documentation, FAQs, KB articles, and onboarding training. Incident, Problem & Change Management Own incident and problem management using ITIL principles. Support change management and ensure low-impact deployment of updates. User Support, Mentorship & Process Improvement Provide white-glove support and escalate complex issues. Mentor Service Desk team and improve processes. Identify automation opportunities to reduce repetitive work. Required Qualifications 2+ years in Systems Administration supporting enterprise environments. Experience with Microsoft Intune, SCCM migration, Autopilot, and White Glove. Experience with Windows/macOS, M365, SharePoint, virtualization, LAN/WAN/Wireless, VPN, VDI, and cybersecurity tools. PowerShell scripting knowledge. ITIL understanding. Strong communication and customer service skills. Why Join Us? 401(k) Matching Plan Medical, Dental, & Vision Plans Relationship Driven Process to Find Your Best Fit 6 Paid Holidays Regular Meetings to Ensure Quality in Your Engagement About Us: At Brooksource, relationships are the foundation of everything we do. Since 2000, we’ve built lasting partnerships with clients, consultants, and internal teams to deliver an exceptional experience across every engagement. As a trusted IT and Engineering services provider, Brooksource supports Fortune 500 organizations through Experience-Driven Staffing, Professional Services, and Elevate, our proprietary Workforce Transformation program. Whether you're hiring for software development, cloud computing, cybersecurity, data analytics, or enterprise IT, our customized staffing solutions are designed to align with your company’s unique goals, culture, and technology stack. We offer flexible hiring models, including contract, contract-to-hire, and direct placement to meet your evolving business needs. We are a certified partner of leading platforms, including Salesforce, AWS, Microsoft, and Google Cloud, enabling us to deliver scalable, end-to-end technology solutions. With a growing national footprint, Brooksource is redefining expectations in IT consulting, engineering services, and technology workforce solutions. EEO Statement: Brooksource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Benefits & Perks Benefits & Perks: Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc. Pay Disclaimer: The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.