Reasonable Accommodation Intake Representative

Our Client, a Retail Pharmacy company, is looking for a Reasonable Accommodation Intake Representative for their Cumberland, RI /Remote location.Responsibilities:Ability to handle sensitive conversations with colleagues regarding their Reasonable Accommodation request. Maintain confidentiality. Must have the ability to work in a fast paced environment while maintaining a high degree of accuracy. Excellent communication skills, both written and verbal. Must have multitasking skills to manage outbound calls while documenting information received and handling case tasks which may include sending letters to colleagues who have disengaged from the interactive process. Use of a case management system for all steps in the process is required, so prior use of case management software is recommended.Requirements:Recommended experience in administering reasonable accommodation requests and an understanding of ADAAA preferred but not required. Discretion in dealing with confidential information. HR related experience a plus.Candidate will be working in a case management tool, so MUST be tech savy. Candidate PPI - candidate must have private home working space set up and info on the computer should be accessible/viewable to anyone else but them - this will be trackedWhy Should You Apply?Excellent growth and advancement opportunitiesICONMA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law.