Remote Customer Support Manager

AO Globe Life is hiring qualified individuals to join our mission-driven, fully remote team. Whether you're a recent graduate inbusiness, marketing, communications , or simply looking for a people-focused career with long-term growth potential, this opportunity offers a strong foundation to build professional experience. We provide structured training, mentorship, and warm leads from individuals who haverequested information about benefit programs , helping you develop valuable skills while working from anywhere in the United States. Key ResponsibilitiesConnect with individuals who have expressed interest in learning about benefit programsSchedule and conduct virtual consultations with clients via ZoomGuide individuals and families through available benefit optionsAssist clients through the enrollment process with professionalism and careMaintain accurate and organized digital client recordsProvide responsive customer support and follow-up communicationsParticipate in weekly training and mentorship sessionsBuild positive client relationships that support long-term trust and serviceQualificationsStrong interpersonal and communication skillsOrganized, self-motivated, and comfortable working independentlyConfident speaking on video and comfortable using digital toolsPassion for helping others and contributing to a service-focused missionExperience in customer service or client-facing roles is helpful but not requiredRequirementsMust be legally authorized to work in the United StatesReliable internet connectionWindows-based laptop or desktop computer with a functioning webcamWhat We Offer100% remote work environmentFlexible schedulingWarm leads provided— no cold calling or prospectingWeekly pay via direct depositFull training and licensing supportMonthly and quarterly performance bonusesEquity opportunities for qualifying team membersClear advancement paths into leadership rolesCollaborative, mission-focused team cultureAbout AO Globe LifeAO Globe Life provides supplemental benefits to working families across the United States, including union members, credit union members, and veterans. With more than 70 years of service and a growing remote-first workforce, our organization focuses on service, integrity, and meaningful career development.#J-18808-Ljbffr