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Client Support Specialist
*Customer Service Support (high level & need technical skills) in Scottsdale, Arizona*1 day wfh/remote & 4 days in-office in Scottsdale after training - $23-25 hour100% on-site during first 30 days of training*Highlights:**Microsoft Office experience, CRM experience preferred, Case Experience, interpersonal skills via phone, email and chat**Beautiful and brand new building located in Scottsdale!***Opportunity to be converted after 6 months*Benefits of the role:*Opportunity to work for one of the most innovative companiesOnce/if converted amazing benefits and salary packagesBenefits through contract with TEK available on the first day of each monthWeekly payOpportunity to work with cutting edge technology companyM-F, 8-5pm Schedule1-month long paid training*Necessary Experience/Skills:*Comfortable working with Chat, Email, & PhoneCustomer support, Email, ChatWould love to find someone who also has tech support experienceSalesforceCRM, MS DynamicsStrong Job tenure, no job hopping - must be in last 3 roles for 15 months or more at leastTechnical Skills are needed, troubleshooting expertise*Description*Build and maintain subject matter expertise of processes and solutions related to this roleResolve customer issues via phone, email or chat by determining the cause of the problem; selecting and explaining the best solution and expediting correction or resolutionSalesforce CasesMeet personal/team performance targets around phone and case metricsSend process or performance improvement suggestions to your Support ManagerThe work is broken down 80% calls & 20% email and chat*Next steps:*Please apply directly to this job posting and I will reach out to you in the next 1-10 business days to discuss next steps! This position does require a Questionnaire, reference check and then 30-min client-virtual interview.APPLY DIRECTLY TO THIS JOB POSTING IF INTERESTED!!*Job Type & Location*This is a Contract to Hire position based out of Scottsdale, AZ.*Pay and Benefits*The pay range for this position is $23.00 - $25.00/hr.Eligibility requirements apply to some benefits and may depend on your jobclassification and length of employment. Benefits are subject to change and may besubject to specific elections, plan, or program terms. If eligible, the benefitsavailable for this temporary role may include the following:Medical, dental & visionCritical Illness, Accident, and Hospital401(k) Retirement Plan - Pre-tax and Roth post-tax contributions availableLife Insurance (Voluntary Life & AD&D for the employee and dependents)Short and long-term disabilityHealth Spending Account (HSA)Transportation benefitsEmployee Assistance ProgramTime Off/Leave (PTO, Vacation or Sick Leave)*Workplace Type*This is a hybrid position in Scottsdale,AZ.*Application Deadline*This position is anticipated to close on Apr 3, 2026.h4>About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.About TEKsystems and TEKsystems Global ServicesWe're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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