Caregiver Supervisor (53149)

Program Supervisor - Children's Long Term Support (CLTS) Location: Waukesha County, WI Job Type: Full-Time | Benefits Eligible Schedule: Monday-Friday, 8:00am-5:00pm (flexibility required) Lutheran Social Services of Wisconsin & Upper Michigan (LSS) is seeking a Program Supervisor to lead our Children's Long Term Support (CLTS) team in Waukesha County. CLTS is a federally funded Medicaid program supporting children with developmental, physical, or severe emotional disabilities. This role provides clinical and operational leadership for a team of Care Coordinators while maintaining regular contact with children and families served. Key Responsibilities * Lead, coach, and supervise a team of Care Coordinators * Ensure quality service delivery and compliance with CLTS, Medicaid, licensing, and contract requirements * Monitor documentation, outcomes, and productivity standards * Conduct case reviews, case consultation, and provide direct service coverage as needed * Oversee staff training, performance evaluations, scheduling, and accountability * Partner with Human Capital on hiring, onboarding, and staff development * Support billing, financial oversight, and program budget management * Build and maintain relationships with families, community partners, and funders * Participate in program growth, marketing, and community outreach efforts Qualifications Required * Bachelor's degree in Human Services or closely related field * Minimum 2 years of experience working with children with disabilities and/or families * Valid driver's license and reliable transportation Preferred * Supervisory experience * Experience with the Children's Long Term Support (CLTS) Waiver Program Compensation & Benefits * Public Service Loan Forgiveness (PSLF) eligible employer * Medical, dental, and vision insurance * Paid Time Off + 10 paid holidays * Mileage reimbursement * 403(b) retirement plan * Annual wage increases prioritized * Employee Assistance Program * Service awards and recognition * Hybrid role Ability to work 1 day/week from home! Why Join LSS * Mission-driven work supporting children and families * Collaborative, team-based environment * Opportunities to lead, grow, and make a meaningful impact Lutheran Social Services of WI & Upper MI is an Equal Opportunity Employer (EOE).