Administrative Assistant

Above and Beyond Delivery is a local Arizona delivery company supporting time‑critical business‑to‑business operations throughout the Phoenix area. Our team is built on people who show up, stay organized, communicate clearly, and take pride in supporting high‑performance operations behind the scenes.This role is best suited for an administrative professional who thrives in a fast‑paced, detail‑driven environment and enjoys supporting dispatch and operations teams by keeping information accurate, organized, and moving on time.Please Read Before ApplyingWe believe in being upfront so there are no surprises after day one:This is an operations‑support role, not a general front‑desk positionAccuracy, follow‑through, and organization matter more than multitasking chaosYou will handle time‑sensitive paperwork tied to active delivery routesDaily work includes reviewing documents, reconciling records, and data entrySchedules and workflows are structured, with occasional priority shifts based on volumeStrong communication with dispatch and operations is essential This role is a great fit for candidates who enjoy structured, organized work, clear responsibilities, and making an impact through accuracy and consistency.Job DescriptionAs an Administrative Assistant, you will provide essential clerical and operational support to ensure daily delivery operations run accurately and efficiently. You'll work closely with dispatch, operations, and leadership teams to manage documentation workflows, maintain organized records, and support shipment reconciliation and reporting.Successful candidates are organized, detail oriented, dependable, and comfortable working within structured processes in a transportation or logistics environment. This role plays a critical, behind‑the‑scenes part in keeping routes accurate, records complete, and customers supported.Essential ResponsibilitiesPull and review required daily operational and administrative reportsAssist dispatch with data entry and administrative support as neededReconcile shipments to ensure documentation aligns with system recordsVerify rates are accurately entered and matched to corresponding shipmentsReview, scan, organize, file, and distribute physical and digital paperwork to support accurate and efficient operations.Review PODs (Proof of Delivery) and daily manifests to ensure all shipments, load details, and documentation are accurate, complete, and properly signed.Maintain organized administrative records in company systemsSupport additional administrative or operational tasks as business needs evolveWork ScheduleOffice‑based role supporting local delivery operationsScheduled shifts with consistent hoursOccasional flexibility may be required based on volume or operational needsTraining & SupportStructured onboarding and role‑specific trainingHands‑on coaching with operations leadershipOngoing collaboration with dispatch and operations teamsQualifications1–2 years of administrative or clerical experience (logistics or transportation preferred)High school diploma or equivalentStrong organizational skills with high attention to detailAbility to manage priorities in a fast‑paced, deadline‑driven environmentClear verbal and written communication skillsProficiency with Microsoft Office (Excel, Word, Outlook)Comfortable learning and using operational systems (e.g., TMS platforms such as Xcelerator or Freightoscope)Reliable attendance and consistent follow‑throughAbility to work independently while supporting a team‑based operationProblem‑solving mindset with a focus on accuracy and accountabilityCompensation & BenefitsCompetitive hourly wage based on experiencePaid Time Off (PTO)Paid holidaysMedical, dental, and vision, telemedicine, voluntary disability and life insurance401(k) with employer matchCareer growth opportunitiesWork EnvironmentThis role is based in an office environment supporting active, time‑critical delivery operations. The pace is steady, accuracy is essential, and teamwork matters. Administrative Assistants work closely with dispatchers, operations leadership, and internal teams to ensure records and documentation support safe, reliable service. Our culture is built on going above and beyond - for customers, partners, and each other.Other DutiesThis job description does not cover every task. Additional responsibilities may be assigned as business needs evolve. Administrative Assistants must be able to work effectively within a collaborative team environment.Above and Beyond Delivery is an Equal Opportunity Employer.