Payments & Records Operations Specialist - Hybrid

Payments & Records Operations Specialist - Hybrid Denver, CO (Hybrid) Full-Time $22.00-$26.00 per hourMonday-Friday + Saturday rotation Hybrid: M/W/F in office, T/Th remoteAccepting applications until filled Why Work at Zing Credit Union?At Zing, we believe in more than just banking - we believe in people helping people. That's why we're proud to create a workplace where employees feel supported, valued, and empowered to grow.Growth & DevelopmentWe promote from within and support your career goals through tuition reimbursement and ongoing on-the-job trainingEvery new hire gets a strong start with a 2-week onboarding program designed to set you up for successWhether you're just starting out or ready for the next step, we're here to help you build your future with usCulture & CommunityWe celebrate our team with company outings, potlucks, and festive holiday parties - plus, you'll even get your birthday off (paid!)We're big on teamwork and appreciation, and our people-first mindset shows in everything we doValues in Action"People over profit" isn't just a motto - it's how we operate. We focus on educating and helping our members rather than upselling themWe proudly partner with local nonprofits and organizations to give back - and employees have opportunities to volunteer and make a differenceJob SummaryTo support the records management function by accurately scanning, indexing, safeguarding, and filing operational paperwork, files, and records in accordance with record retention policies and regulatory requirements. Supports organizational payment and deposit functions in the areas of electronic services, card services, fraud prevention, and quality assurance activities. Completes all projects and assignments timely and in accordance with established procedures, internal controls, and compliance standards.What You'll DoIn this role, you'll support both records management and payment operations to ensure accuracy, compliance, and a seamless member experience.Scan, index, and maintain records in compliance with retention policies and regulatory requirementsProcess returned mail and prepare records for secure off-site storageSupport digital banking operations, including mobile deposits and wire transfersRespond to online banking inquiries and assist with member-related requestsAssist with card services, fraud monitoring, and dispute supportAudit and upload loan and account documentationSupport quality assurance processes and internal compliance effortsPartner with internal teams to fulfill document and record requestsWhat We're Looking ForStrong attention to detail and organizationAbility to multitask in a fast-paced environmentExcellent communication and problem-solving skillsHigh level of integrity and confidentialityFamiliarity with financial services operations or willingness to learnQualificationsHigh School Diploma or GED required1-3 years of experience in financial services, operations, or similar role preferredBasic understanding of regulatory/compliance environments is a plusComfortable using Microsoft Office and learning new systemsWork EnvironmentHybrid role with a combination of in-office and remote work. Must be able to travel to branches as needed.Apply Today!If you're detail-oriented, driven, and ready to support a team that puts people first-we'd love to hear from you!Learn more about our benefits:Accepting Applications until position is filled All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.PI5cfd5f3cf5-