Application Specialist

Company OverviewLaVision Inc., founded in 1989 as a spin‐off from the Max Planck Institute and Laser Laboratory in Göttingen, Germany, is a global leader in laser imaging systems. The company collaborates with top research institutions and organizations, such as the University of Michigan, German Aerospace Center, and RWTH Aachen, to provide innovative solutions for flow field analysis, fluid mechanics, and non‐destructive material testing through advanced optical measurement techniques.Role DescriptionThis is a full‐time hybrid role for an Application Specialist based in Ypsilanti, MI, with flexibility for some work from home. The Application Specialist will deliver technical and application support to customers, diagnose and troubleshoot system‐related issues, and provide training for effective use of LaVision's products. They will collaborate with internal teams for continuous product improvement and ensure timely responses to customer inquiries. The role involves technical problem solving, preparing documentation, and ensuring customer satisfaction through high‐quality support services.QualificationsStrong analytical and troubleshooting skills to identify and resolve technical issues effectivelyApplication support and technical support experience to provide guidance and training on specialized imaging systemsExcellent communication skills to engage with clients, provide clear instructions, and maintain collaborative relationshipsAbility to work both independently and within cross‐functional teamsExperience or knowledge in laser imaging systems, optical measurement techniques, or related technologies is a plusBachelor's degree in Engineering, Physics, or a related field preferredSeniority LevelEntry levelEmployment TypeFull‐timeJob FunctionInformation TechnologyIndustriesResearch ServicesReferrals increase your chances of interviewing at LaVision Inc. by 2x.#J-18808-Ljbffr