Staff Technical Writer
Occupations:
Technical WritersWriters and AuthorsSoftware DevelopersWeb DevelopersComputer ProgrammersIndustries:
Business Support ServicesOther Professional, Scientific, and Technical ServicesProfessional and Commercial Equipment and Supplies Merchant WholesalersOther Residential Care FacilitiesComputer Systems Design and Related ServicesJob Description: Plan and write documentation for developers, ML engineers, and technical architects of all experience levels: Technical guides, API and client references, walkthroughs, and sample apps.Contribute to the information architecture and user experience of the developer portal.Create a maintenance and iterative improvement cycle for our documentationCollaborate closely with engineering and product on new feature documentation.Collaborate closely with customer success and developer advocates to understand user needs and address them with documentation.Collect and use qualitative (eg, user research) and quantitative (eg, analytics) data to help improve the documentation content and user experience.Requirements: Experience planning, researching, writing, and editing technical documentation for developers in a startup environment.Experience using and documenting SDKs, APIs, and similar tools.Proficiency with static site generators, version control, managing docs as code, OpenAPI, and a docs platform such as Redocly or Readme.Superb writing skills with an obsession for clarity, accuracy, and simplicity.Curiosity, thoroughness, organization, enthusiasm, and self-direction.Preferred but not required:Experience with databases, machine learning, or search technologies.Experience creating diagrams and video tutorials.Benefits: Comprehensive health coverage including medical, dental, vision, and mental health resources401(k) PlanEquity awardFlexible time offPaid parental leaveAnnual Company RetreatWFH Equipment Stipend