UCaaS Business Development Representative
Benefits:Bonus based on performanceDental insuranceHealth insuranceOpportunity for advancementPaid time offVision insuranceCompany OverviewVitel Global is a highly innovative AI based UCaaS provider, that is heavy in R&D with over 200 developers globally. Unlike other UCaaS providers in this space, innovation drives our GTM strategy, through continuous product development, and a focus on creating advanced features, and solution sets for the SMB to Mid-Enterprise markets.Through continuous innovation and product development, Vitel is transforming the ease of communications for B2B with products such as our built-in voice-to-voice translations services in video conferencing, built in note taker, voice analytics, 60+ AI Assistants, voice enabled avatar website chat bot (100+ languages), plus other meaningful bolt on solutions. Beyond this, Vitel provides additional services like AI Scrubbed Lead Gen Lists, and supporting AI Assistants to help drive inbound and outbound revenue, which ultimately helps round out our “Business in a Box” philosophy.Job OverviewWe are seeking a motivated and results-driven UCaaS Business Development Representative (BDR) to help grow our unified communications and cloud collaboration business. The BDR will identify and qualify new sales opportunities, engage prospective customers, and support the sales pipeline for our UCaaS solutions.This role is ideal for someone with strong communication skills, outbound prospecting experience, and interest in cloud communications, AI, VoIP, contact center, and collaboration technologies.Key Responsibilities Generate new business opportunities through outbound prospecting, cold calling, email campaigns, social selling, and networking Identify and qualify potential customers for UCaaS and cloud communication solutions Schedule meetings and demos for Account Executives and Sales Engineers Research target accounts and decision-makers across SMB, mid-market, and enterprise organizationsMaintain accurate activity and pipeline data within Hubspot Collaborate with marketing and sales teams on campaigns and lead follow-up Develop understanding of UCaaS offerings including:VoIP phone systemsUnified Communcations (Chat, Video Conferencing, etc) Contact Center as a Service (CCaaS) SIP trunking Collaboration and messaging platformsMeet or exceed monthly KPIs related to calls, meetings, qualified opportunities, and pipeline generation Stay informed on industry trends, competitors, and emerging communication technologies QualificationsRequired1–3 years of BDR/SDR, inside sales, or technology sales experience Strong verbal and written communication skills Experience with CRM platforms such as Salesforce or HubSpot Ability to manage multiple outreach campaigns and priorities Self-motivated with strong organizational skills Preferred Experience selling or supporting:UCaaS AIVoIP Telecom SaaS Cloud solutions Familiarity with providers such as:RingCentral Zoom 8x8 Microsoft Teams Cisco Webex Experience with sales engagement tools and prospecting platforms Key SkillsProspecting & lead generation Cold outreach Discovery & qualification Relationship building CRM management Pipeline development Consultative communication Tech-savvy mindset Compensation & Benefitsbase salary + commissionCareer advancement into Account Executive or Channel Sales roles On-Site position in Piscataway NJInsurance benefits are medical, dental, vision, LTD, STD, etc.Key Performance Expectations 50–100 outbound activities per day 8–12 qualified meetings per month Pipeline contribution targets Conversion rates from lead to opportunity