UPS Field Service Engineer (Dallas)

Full-Time: Remote (Field-Based)Pay: $100,000 – $130,000About the CompanyOur client is a well-established provider of critical power solutions, with over two decades of experience supporting mission-critical environments across the country. They partner with all major UPS manufacturers, allowing them to offer brand-agnostic, best-fit solutions to a diverse client base. Their team brings an exceptional depth of military and industry expertise, and they pride themselves on a culture of quality, accountability, and long-term customer relationships.About the RoleLooking for an experienced UPS Field Service Engineer to join a high-performing team covering the Dallas, Texas area. In this role, you'll take ownership of preventative maintenance, emergency response, and hands-on servicing of critical power equipment across a range of commercial and industrial sites. You'll work independently, managing your own schedule while delivering consistently excellent service to clients in environments where uptime is everything.ResponsibilitiesPlan and carry out scheduled preventative maintenance on UPS systems, PDUs, bypass cabinets, and battery systemsRespond to emergency callouts on a 24/7 basis when requiredDiagnose faults and troubleshoot critical power systems to identify root causes and resolve issues efficientlyEnsure all work is completed accurately and to a high standard, with a focus on zero defectsCommunicate clearly with customers, explaining equipment operation and advising on best practiceIdentify and flag sales opportunities for additional products or servicesAssist with equipment commissioning and attend manufacturer training as requiredHandle battery installation, removal, and safe disposalMaintain company tools, equipment, and your personal vehicle to the required standardComplete all job documentation accurately and on timeProvide mentoring and on-the-job guidance to junior team membersSkills & ExperienceRequired:Minimum Associate's degree in Electrical/Electronic Engineering Technology or a related disciplineAt least 3 years of hands-on experience servicing, installing, and troubleshooting critical power or similar electrical equipmentSolid understanding of Ohm's Law and electronic theoryAbility to read and interpret electrical schematics and line diagramsProficient with electrical and electronic test equipmentStrong written and verbal communication skillsSelf-motivated, with the ability to manage your own workload independentlyCompetent in Microsoft Outlook, Word, and ExcelValid driver's licence with current auto insuranceAble to regularly lift up to 50 lbsPreferred:Factory-certified training on one or more major UPS brandsPrevious experience in a critical power field service roleExperience working across data centres, hospitals, utilities, or industrial facilitiesBenefitsCompetitive salary of $100,000 – $130,000 depending on experienceFull-time, permanent positionRemote/field-based working with flexibility to manage your own scheduleSupportive team culture with a strong focus on work-life balanceOngoing product and manufacturer trainingThe opportunity to work with a team averaging over two decades of industry experience