In-House Travel Manager
Role OverviewAs an In-House Travel Manager, you will serve as the central point of coordination for all company travel. You will manage end-to-end travel logistics including flights, accommodations, ground transportation, and contingency planning.ResponsibilitiesTravel planning & coordination• Manage high-volume, complex travel bookings for CEO, executives, and employees• Coordinate domestic and international flights, hotels, visas (as needed), and itineraries• Optimize travel routes, timing, and cost while maintaining executive-level standards• Build detailed, easy-to-follow travel itinerariesReal-time monitoring & support• Monitor travel schedules and disruptions (delays, cancellations, changes)• Proactively rebook and adjust plans as needed, often outside standard hours• Maintain consistent communication with travelers before and during trips• Ensure a seamless, stress-free travel experience at all timesExpense management & compliance• Follow company travel approval protocols prior to booking arrangements• Collect, organize, and submit all travel receipts to Finance in a timely manner• Ensure each expense is clearly documented with accurate descriptions and purpose• Maintain meticulous records with a high degree of accuracy and attention to detail• Partner with Finance to ensure compliance with company policies and reporting standardsVendor & relationship management• Maintain and leverage relationships with airlines, hotels, and travel partners• Coordinate high-quality ground transportation including car services• Source and manage private aviation options when needed• Negotiate preferred rates and service agreements where applicableDetail management & logistics• Track time zones, connections, and international travel requirements with precision• Ensure all bookings, confirmations, and communications are accurate and complete• Maintain organized records of travel preferences and history• Anticipate potential issues and proactively solve themAdministrative & cross-functional support (10%)• Support the CEO with administrative tasks during slower travel periods• Assist with scheduling, coordination, and special projects as needed• Provide cross-functional support across teams when bandwidth allows• Handle sensitive and confidential information with discretionQualificationsExperience• 3–7+ years in travel coordination, executive assistance, or corporate travel management• Experience managing complex, high-frequency travel for executives required• Experience with international travel logistics strongly preferred• Established network of travel vendors (car services, airlines, private aviation, etc.) requiredSkills• Exceptional attention to detail and accuracy• Highly organized with strong time management skills• Deep understanding of time zones and international travel considerations• Ability to operate with urgency and responsiveness, including after-hours availability• Strong communication and problem-solving abilities• Resourceful, proactive, and solutions-driven mindset• High level of discretion and professionalism