Semiconductor Field Service Engineer (Night Shift)
Title: Semiconductor Field Service Engineer (Night Shift)About the company: Designs and sells inspection and measurement equipment used in semiconductor manufacturing. Semiconductor equipment company.Importance of company: Its tools are critical for checking photomasks, wafers, and EUV lithography processes.Hours: Night Shift, candidates MUST have night shift experience.Location: Client site. This role is NOTconsidered a hybrid. Client has an office in North Phoenix so sometimes they go there but role works mainly on the client site.Successful candidates during the interview process will be able to:Explain in detail their troubleshooting with examples (error, thought process, review schematic, isolate to find the cause, resolution, and revising documentation for future reference).The team interview will be very technical (looking for clear troubleshooting process, looking at electrical diagrams/schematics, etc.). They should be familiar with the processes of the CVD tools they are responsible for.Salary range: $90k - $95kCompensation perks:Night shift allowance ($1,600.00 per month) - Night Shift FSEs will receive the same base salary from Date of Hire and there will be no changes between training and Night Shift work hours. Night Shift FSEs will not be eligible for non-regular work hour payment but upon starting Night Shift, they will receive a Night Shift Allowance in addition to their base salary. No OT.Discretionary bonusOther perks:Multiple openings due to the company growingClient wants to grow mid level engineers into service managersBenefits are outstanding (pay for 100% benefits), lots of paid holidays, and the exposure to travel domestically and internationallyCompany has up to a $10,000 loan college program with very little interestsPaid company holidays include regular Federal holidays off (New Years, MLK Day, President's Day, Memorial Day, Juneteenth, July 4th, Labor Day, Veterans Day). For Thanksgiving, they will be off a few days, and Christmas/End of Year will be off.Work hours/shift hours:Night shift hours: 7 pm - 7 am with 1 hour lunch, 4x4 (4 days of work, 3-4 days off).Salaried employees and the 12-hour day (7pm-7am) with 1 hour lunch will be part of their base salary.Candidates should have experience working at companies such as, but not limited to:Applied MaterialsASMASM PacificASMLKLA TechnologiesHitachi North AmericaElement SixLam ResearchOnsemiEV GroupSCREEN Semiconductor Solutions Co., Ltd. (SCREEN)Tokyo Electron (Level 3+)Years of experience required to be qualified:5+ years of total experience in semiconductor equipment or similarAt least 4 years in a Field Service Engineer or equivalent engineering rolePrior technician experience is valued, but candidates must demonstrate recent, hands-on engineering-level responsibilityEducation requirement:High school diploma, AA degrees, and tech schooling degrees are welcomedJob Description:This junior-level Engineer position is responsible for providing field service engineering activities to Company customers independentlyThis position troubleshoots more complicated products and problems.Essential Job Functions Field Service EngineeringReceives service calls from customer.Determines customer need or problem and responds accordingly.May provide over-the-phone consultation and advice to customer, may need to respond to emergency customer situation or may schedule and repair Company's products at customer site.Performs preventative maintenance on Company products.Establishes and manages a local maintenance serviceProvides liaison between customer and applications programmer for customer requests involving change in applications.Researches market needs and customer applications of Company products.Submits application report to management in a timely manner.Supports sales activities and establishes and maintains good relationship with customers.Participates in sales meetings as required.Provides training to other Company field service engineers as needed.Submits various reports, such as service reports, weekly report, and expense report to management in a timely manner