Engineer - Cloud & Infra Management

Role description Primary Responsibilities Lead installation monitoring and troubleshooting of workstations and communication devices Manage IT assets and ensure secure network access and data backup Maintain and update IT processes policies and knowledgebase articles Review service desk metrics to optimize performance Support tactical technology planning aligned with business goals Required Qualifications Bachelors degree in computer science or related field 3 years of experience in IT roles with increasing responsibility Experience in network systems and data centre operations Familiarity with security access systems and phonemobile management Strong client focus and interpersonal skills Willingness to travel nationallyinternationally Desired Qualifications Experience with Windows 1011 Cisco Networking Active Directory Office365 SharePoint Infor ERP ServiceNow and ISO 27001 certification preferred Shift flexibility and fluency in American English Skills Mandatory Skills : Servicedesk Other details Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”): Benefits and Perks: Comprehensive Medical Plan Covering Medical, Dental, Vision Short Term and Long-Term Disability Coverage 401(k) Plan with Company match Life Insurance Vacation Time, Sick Leave, Paid Holidays Paid Paternity and Maternity Leave The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation. Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting. LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law. Benefits Compensation range: $50,000.00 to $65,000.00 per year About LTIMindtree LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700 clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by 83,000+ talented and entrepreneurial professionals across more than 40 countries, LTIMindtree — a Larsen & Toubro Group company — solves the most complex business challenges and delivers transformation at scale. For more information, please visit https://www.ltimindtree.com/.