Guest Service Representative -Best Western Plus La Crescent/La Crosse

Job Description Description:The beautiful Best Western Plus La Crescent is hiring for part-time Guest Service Representative. Join Our Team as a Front Desk Rockstar!Position: Part-time and Full-time Front Desk / Guest Service RepresentativeShifts Available: 7:00 AM – 3:00 PM 3:00 PM – 11:00 PM - Must be available to work weekends and holidays.Be the Smile That Starts Every StayIn hospitality, first impressions mean everything—and that’s where you come in.As a Front Desk / Guest Service Representative, you are more than just the person behind the desk—you are the welcoming smile, the problem solver, the storyteller, and the heartbeat of the guest experience. You set the tone for every stay, creating moments that guests remember long after checkout.If you love connecting with people, thrive in a fast-paced environment, and take pride in delivering exceptional service, this could be the perfect role for you.What we Offer YouCompetitive PayPaid Time OffHoliday PayReferral BonusWellness DayLike to travel, enjoy the employee discounts at all Hilton branded propertiesAreas for AdvancementWhat You’ll DoAs part of our Front Desk team, you’ll:Welcome guests with warmth, professionalism, and genuine hospitalityPerform check-ins and check-outs efficiently and accuratelyAnswer incoming calls and assist with reservations and guest requestsProvide helpful information about the hotel, amenities, and local areaResolve guest questions and concerns with care and urgencyCommunicate clearly with team members to ensure seamless guest experiencesWhat We’re Looking ForWe’re looking for someone who is:Friendly, positive, and energeticPassionate about hospitality and helping othersProfessional and reliableComfortable multitasking in a fast-paced environmentA strong communicator—both verbally and in writingAble to stand for extended periodsAvailable evenings, weekends, and holidaysHospitality or customer service experience is a plus—but the right attitude and personality matter most!Why You’ll Love Working With Us- Supportive, positive team culture - Opportunity to grow and develop within hospitality - Be part of creating memorable guest experiences every day - Work in an energetic, people-focused environmentReady to Make an Impact?If you’re someone who loves people, brings positive energy, and wants to be part of a team that takes pride in exceptional service—we’d love to meet you!Apply today and help us create unforgettable stays.Requirements: