Quality Assurance Manager

We are looking for a Quality Assurance Manager to lead quality programs for a manufacturing operation in Dallas, Texas. This role will oversee quality systems, guide audit readiness, and strengthen compliance practices across the facility while partnering with cross-functional teams to improve product performance and process consistency. The ideal candidate brings strong leadership, hands-on knowledge of recognized quality standards, and the ability to drive continuous improvement through practical, data-informed decision-making.Responsibilities:• Lead the quality function by supervising technicians and related staff, setting priorities, and ensuring daily activities support production and customer expectations.• Establish annual quality objectives that support broader business priorities and translate them into measurable departmental plans.• Administer and sustain certification efforts for key management standards, including ISO 9001, ISO 14001, and ISO 18001, while maintaining compliance with documented quality processes.• Deliver training and guidance that helps employees understand quality procedures, system requirements, and their role in maintaining standards.• Direct investigations related to customer complaints, warranty concerns, returns, and internal nonconformances, ensuring corrective and preventive actions are completed effectively.• Partner with teams across the organization to create, refine, and maintain process documentation, operating procedures, and quality records.• Plan and conduct internal audits, document findings, close out observations, and prepare the organization for external audits and certification reviews.• Develop and monitor supplier quality performance metrics, collaborate with purchasing on scorecards, and build strong working relationships with suppliers to improve results.• Support new product launches and product modifications by confirming that required quality characteristics, controls, and compliance expectations are met.• Provide quality-focused direction to production operations while reinforcing safe, efficient, and consistent manufacturing practices.• 5+ years of experience in quality assurance within a manufacturing environment, including leadership responsibility.• Demonstrated knowledge of quality systems, methodologies, and standards, with practical experience supporting ISO 9001 and related certifications.• Experience conducting audits, managing findings, and leading root cause analysis with corrective and preventive action follow-through.• Strong understanding of supplier quality management, performance measurement, and cross-functional collaboration with purchasing and operations.• Ability to analyze quality data, track cost-of-poor-quality indicators, and use findings to drive process improvement.• Proven leadership skills with the ability to coach teams, influence stakeholders, and promote a culture of quality.• Familiarity with quality management tools and systems, including ERP or manufacturing quality platforms such as IQMS.• Strong written and verbal communication skills with the ability to develop procedures, training materials, and audit documentation.Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.