ABA Operations Director

Work Schedule: Monday - Friday | 9:00 AM - 5:30 PMEmployment Type: Full-TimePosition SummaryThe ABA Operations DirectorKey ResponsibilitiesProgram Leadership and Oversight Provide operational leadership and direction for the ABA program. Supervise and support clinical and administrative staff. Ensure high-quality service delivery and adherence to ABA best practices. Establish clear expectations for staff performance, accountability, and service standards. Promote a culture of professionalism, efficiency, and continuous improvement.Staffing and Service Coverage Ensure adequate staffing coverage across all cases to maintain service continuity. Monitor staff assignments and proactively address staffing gaps. Work closely with staffing coordinators to ensure cases are properly staffed. Ensure that authorized hours are delivered and minimize dropped service hours. Track service utilization and identify cases at risk of underutilization.Compliance and Regulatory Oversight Ensure compliance with Medicaid, state, and federal regulations related to ABA services. Monitor documentation standards and quality assurance procedures. Collaborate with compliance and billing teams to ensure documentation supports accurate billing. Maintain readiness for audits, regulatory reviews, and compliance checks.Operational Management Oversee program operations, including scheduling, staffing coordination, and workflow management. Partner with intake and HR teams to support program growth and staffing needs. Monitor program performance metrics, including staffing coverage and service delivery rates. Identify operational challenges and implement process improvements.Qualifications Required Prior experience working at an ABA or behavioral health agency. Strong understanding of ABA service delivery models and operational workflows. Experience managing staffing coverage, scheduling, and service utilization. Demonstrated leadership and team management experience. Ability to operate effectively in a fast-paced, high-pressure work environment. Strong organizational and problem-solving skills Experience managing ABA program operations or clinical teams. Knowledge of Medicaid regulations and ABA billing processes. Experience working with Behavior Technicians (BTs), BCBAs, or LBAs. Bachelor's degree required; advanced degree preferred.Benefits 401(k) 401(k) Matching Health Insurance Paid Time Off