Assistant Restaurant General Manager - 28 Atlantic

Job DetailsDescriptionOutlet Operational ResponsibilitiesPartner with the Restaurant General Manager on all aspects of daily food and beverage operations, assuming full operational leadership as neededAssist in the training and ongoing development of all food service and bar staff, with direct responsibility for individually onboarding new servers, host staff, and assistant serversSupport production of weekly schedules for 28 Atlantic and Thoreau'sMaintain oversight of the dining reservations system (OpenTable), ensuring accuracy and a seamless guest booking experienceAssist with supervision of Private Dining Room events and coordinate outlet closings with fellow F&B managersAttend daily BEO meetings and periodic all-staff meetings; communicate relevant updates to the teamSupervise bar operations and uphold beverage control standardsAssist with administrative responsibilities including menu updates and POS system maintenanceManage supply ordering and inventory in coordination with the General Manager; oversee flatware, glassware, linen, and china inventories to protect resort assetsSupport hiring efforts and participate in candidate selection when applicableEnforce staff disciplinary standards in accordance with Wequassett Resort guidelinesLead and assist with pre-meal meetings; serve as an active listener and resource for staffDrive revenue performance through upselling training and staff incentive initiativesConduct staff performance reviews in partnership with the Restaurant General ManagerGuest Relations ResponsibilitiesServe as a departmental leader for the resort's Service CommitteeEstablish and maintain outlet procedures for all special occasions and milestone celebrationsCoordinate with the Executive Office to ensure VIP reservations receive appropriate attention and personalizationChampion the resort's Heroic Acts philosophy — actively recognizing team contributions and cultivating a culture of proactive, memorable guest serviceDevelop new and creative Heroic Acts specific to the 28 Atlantic guest experienceSupport the development of a pre-arrival program for special occasions at 28 AtlanticQualifications3–5 years of progressive food and beverage management experience, preferably in a luxury or Forbes-rated environmentDemonstrated ability to lead, coach, and develop a high-performing service teamStrong working knowledge of OpenTable, POS systems, and beverage operationsExceptional interpersonal skills with a genuine commitment to guest satisfactionAbility to thrive in a fast-paced, seasonal environment with a high standard of excellenceAvailability to work evenings, weekends, and holidays as required by resort operationsSalary Range: $58,000 - $68,000