Janitor

Job Description Delivering Innovation in Supportive Housing (DISH)San Francisco, CAImportant: Due to the nature of the work, all employees must be fully vaccinated against COVID-19.About the RoleDelivering Innovation in Supportive Housing (DISH) is seeking a Janitor to maintain the cleanliness and safety of one or more DISH properties located in San Francisco. This position ensures a high standard of cleanliness, customer service, and a hazard-free environment while adhering to DISH policies and best practices.Janitors may be assigned to one of two primary functions:Completing individual tenant unit turnovers with the Turnover TeamPerforming site-based janitorial workJanitors may be deployed to different DISH properties or offices depending on organizational needs.This is an hourly, non-exempt position reporting to either the Janitorial Supervisor or Unit Turn Supervisor, depending on deployment. Employees typically work 40 hours per week, Monday–Friday. Overtime must be pre-approved by management.Position OverviewQualified applicants should be interested in:Ending homelessness using a Housing First approach in a harm reduction environmentProviding excellent customer service in supportive housingSupporting nontraditional property management approaches rooted in social and racial justiceCreating a supportive environment for tenants using trauma-informed practicesAbout DISHDelivering Innovation in Supportive Housing believes that everyone deserves a home. Every day, we provide high-quality permanent housing to San Franciscans experiencing serious health issues. With stable housing, individuals can rebuild their lives and strengthen their communities.DISH provides property management services exclusively to the Department of Homelessness and Supportive Housing's (HSH) Direct Access to Housing program.Our work demonstrates the healing power of housing, supports tenant dignity, and connects residents to the diverse opportunities available throughout San Francisco.Learn more at dishsf.orgOur ValuesDemonstrate excellence in our work and interactionsStay focused on what matters mostUnder-promise and over-deliverUse initiative and innovationBe fair and consistentBe mindful and prudent with resourcesBe respectful and hopeful with tenants and coworkersBe open to discussion, different opinions, and calculated risksDISH Service CommitmentsWarm greetings and interactions whenever possibleProfessional appearance every dayService through helpingBe present and respectful at all timesStay calm in the eye of the stormStrive to maintain the best environment to live and work inEssential Duties and ResponsibilitiesClean and maintain common areas including bathrooms, elevators, entryways, kitchens, conference rooms, community rooms, hallways, staff offices, sidewalks, and gardensMop, vacuum, scrub, and empty trash to keep buildings clean and presentableReport maintenance issues, pest evidence, and other concerns to supervisorsComplete work orders for residents and management accurately and in a timely mannerClean up after work completionFollow building policies and emergency proceduresConduct site walkthroughs to monitor property conditionReport unusual activity or building damage immediatelyMaintain safety practices for staff, tenants, and visitorsFollow all job safety policies and proceduresCollaborate with janitorial and maintenance staff across DISH sitesAttend staff meetings and trainingsMaintain a DISH work phone and be reachable during work hoursTurnover and Move-In DutiesClean and repair units during turnoverClear units for turnover including TSP application, paint preparation, and touch-up paintingAssemble furniture for unitsAssist with furnishing units for new tenantsAssist with tenant move-insAdditional ResponsibilitiesProvide on-call or emergency janitorial services when requiredSet up rooms for staff trainings or volunteer events when neededOther Duties and ResponsibilitiesClear clogs in sinks and toilets using appropriate hand toolsMaintain inventory of janitorial supplies and toolsKeep site basements clean and organizedPerform key-making for unit and mailbox keysPerform other related duties as assignedEducation and Experience1+ year of janitorial experience required (professional training may substitute for experience)1+ year customer service or client relations experience preferred1+ year working in a team environment requiredKnowledge, Skills, and AbilitiesCommitment to DISH Mission, Values, and Service CommitmentsAbility to create a welcoming environment for residents, visitors, vendors, and coworkersAbility to communicate effectively with individuals experiencing mental health challenges, substance use issues, and histories of homelessnessAbility to work collaboratively and follow supervisory directionBasic English reading and writing skills required (Spanish a plus)Basic math skills and ability to complete forms accuratelyAbility to multitask and prioritize work in a fast-paced environmentAbility to remain calm and effective in crisis situationsProfessional appearance and adherence to DISH uniform policyPhysical RequirementsFrequently push or pull objects weighing 100+ lbsLift and carry objects 50–100 lbsUse hand tools and janitorial equipmentWalk, stand, squat, and work in physically demanding positionsOperate power tools and cleaning machineryTravel between DISH sites using public transportationCompensation & BenefitsFull-time, non-exempt positionSchedule: Monday–FridayStarting Pay: $24 per hourBenefits include:MedicalDentalVisionPaid holidaysVacationSick leaveRetirement planEqual Employment OpportunityDISH is an equal opportunity employer. We strongly encourage applications from women, people of color, bilingual and bicultural individuals, and members of the LGBTQ+ community.Applicants will not be discriminated against based on race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, or medical condition.How to ApplyThis position is open until filled.Applicants must submit:ResumeCover letter including salary requirements and explanation of interest in the positionSend applications to:ajayethompson@dishsf.org