Warehouse Manager

Warehouse Operations ManagerSalary: $65,000-$75,000, commensurate with experienceOn-site, Weston, MAAbout the RoleWeston Table is seeking a detail-oriented and proactive Warehouse Operations Manager to join our team in Weston, MA. This role supervises a team of five (two receiving associates, two shipping associates, and one flex associate) and is central to our daily operations.The ideal candidate is an exceptionally organized, hardworking leader with a positive, goal-oriented mindset and a proven ability to motivate teams, implement operational discipline, and improve warehouse efficiency. You will own the end-to-end receiving to fulfillment process, ensuring every item that arrives is accounted for, in perfect condition, and correctly reflected in our systems so guests have a seamless online shopping and delivery experience.Leadership & Team ManagementLead, coach, and manage warehouse staff across receiving and shipping functionsWork directly alongside the warehouse team in daily operations and fulfillment activitiesAssign daily responsibilities and ensure accountability across all warehouse operationsMonitor work quality, productivity, and adherence to company standardsConduct performance reviews and provide constructive feedback and development plansCommunicate operational goals, challenges, and recommendations to senior managementFoster a collaborative, professional, and solutions-driven work environmentReceiving OperationsReceive and process all incoming inventory into the warehouse management system accurately and on timePersonally assist with receiving, inspection, organization, and inventory placement as neededLog incoming deliveries accurately; inspect goods upon arrival for accuracy and conditionCommunicate damaged or missing goods directly with vendors; report discrepancies and track replacements through to resolutionMaintain organized, up-to-date records of all purchase orders, receipts, and vendor correspondenceCreate purchase orders and manage receipt of goods against purchase ordersCoordinate repackaging or protective packaging when necessaryLead and manage cycle counting to ensure ongoing inventory accuracyOrganize warehouse storage locations to ensure inventory accuracy and accessibilityDevelop and refine receiving procedures and documentation standardsCoordinate with internal teams (buying, fulfillment, customer service) to flag delays or shortages proactivelyShipping & Fulfillment OperationsEnsure all pick, pack, and ship processes are completed accurately and on scheduleWork alongside the shipping team to maintain workflow efficiency and accuracyCoordinate freight shipment quotes and ensure timely pickup of shipments Ensure timely order fulfillment by helping the team prioritize ordersAssist the warehouse team with any order issues, including inventory or photo discrepanciesReview and communicate outstanding order issues with the management team Maintain high standards for packaging to ensure safe transit and customer satisfactionMonitor shipping supply inventory, including boxes and packing materialsEnsure shipping SOPs are consistently followed by all team membersIdentify and resolve fulfillment issues proactivelyEnsure all returns are processed accurately and in a timely mannerProcess Improvement & ReportingEnsure all warehouse SOPs are consistently followed and maintained Implement operational processes, reporting systems, and workflow improvementsAnalyze warehouse performance and provide recommendations to improve efficiency, accuracy, and productivityTrack operational metrics and share results with senior leadershipQualifications3+ years of proven warehouse leadership, receiving, or operations management experienceExperience supervising teams in receiving, shipping, or fulfillment environmentsStrong proficiency with warehouse management or inventory software; experience with Shopify or SKU Labs is a plus Excellent attention to detail and comfort working with numbers, data, and purchase ordersClear and confident communicator — comfortable corresponding with vendors via email and phoneStrong organizational and problem-solving skills with the ability to manage multiple priorities in a fast-paced environmentDemonstrated ability to motivate teams and drive accountabilityProfessional demeanor with strong attention to detail and operational disciplineWillingness to work hands-on in all areas of warehouse operations dailyMust be able to lift and carry up to 50 lbs and remain physically active throughout the workday; these are essential functions of this roleA collaborative, problem-solving mindset and a high sense of ownershipWeston Table values craftsmanship, precision, teamwork, and operational excellence. This role is ideal for a leader who takes pride in creating structure, driving efficiency, and working side by side with the team to achieve a consistently high standard of execution across all warehouse operations.