Fitness Program Coordinator

Job Title: Fitness Program Coordinator Pay Transparency: $22-$25/hour Role and Responsibilities The Fitness Programs Manager is an important leadership position and will be responsible for the oversight of all club programming. The Fitness Programs Manager is responsible for carrying out Active Wellness commitment to servicing its members in the best fitness environment possible with the friendliest staff, most educated trainers, cleanest facility, most ethical business practices and state of the art equipment. This person is also responsible for achieving participation and department financial objectives by developing a quality environment and driving ancillary sales. The Fitness Programs Manager identifies gaps in current programs, technology, and services and develops solutions leveraging Active partner relationships and in-house expertise to further the club's competitive edge and opportunity for growth. The Fitness Programs Manager will provide oversight to maintain high quality standards and is responsible for creating an exceptional member experience within the fitness, group fitness, Pilates reformer, thereby assisting with overall member satisfaction and retention at the facility. Specific Responsibilities Essential Functions Meet monthly, quarterly and yearly revenue goals through the development of fitness programming Track individual team fitness business plans and conduct regular reviews with team members Lead staff through integration and implementation of programs and ensure positive measurable results Assist in finding coverage and/or teaching group fitness classes as needed to reduce class cancellations Support knowledge sharing across departments to continue to evaluate and refine programs and services to support positive outcomes Ensure timely and accurate tracking and reporting of all key program metrics required by Active Wellness and our partners. Work with General Manager to prepare department budgets and meet budgeted department goals for program revenue and expenses Meet key metrics for revenue, expenses, participation, outcomes, and assess and report results on a monthly, quarterly, and annual basis Manages Fitness, Group Fitness and Pilates schedules daily/weekly/monthly/yearly and makes changes that support the best interests of the business and members Support and manage fitness team members; interview, submit requests for hiring, train, and coach all staff in coordination with the General Manager and Regional Directors Manage member questions, comments and concerns on a daily basis and provide mediation between members/staff, members/members and staff/staff Maintain and process all paperwork associated with members, staff or club operations completely and ensure information is entered in the appropriate systems accurately Assist in the handling of operational ordering of supplies within budget guidelines and with appropriate approval Review and evaluate staff performance constructively on a regular basis through informal and formal performance management mechanisms Administrate and process all semi-monthly payroll time sheets Audit payroll and P&L for all program departments monthlyEnsure that all members of the fitness team keep current with the appropriate certifications, (i.e. PT, CPR/AED) they need for their job and maintain all paperwork associated with those certifications Other Functions Uphold Active Wellness written policies and procedures Enforce policies fairly and consistently Serve as a club Manager On Duty (MOD) as needed Assist in managing department Operational Standards of Excellence (OSE) Conduct staff operational and safety meetings and trainings Review, verify, and be accountable for department payroll submissions Be knowledgeable about all programs and activities offered throughout the center Assist with keeping the center well stocked and clean Attend Active Wellness site meetings and trainings Handle injury and illness and security incident reporting Requirements: Qualifications and Education Requirements 2 yr. management experience in the fitness industry Communication skills, customer service oriented, bottom-line oriented, experience in selling personal training and leading a team. Outlook, Excel and Microsoft programs 4 year college degree in fitness related field preferred Operational knowledge of resistance training equipment and proper form Knowledge of anatomy, biomechanics Knowledge of appropriate exercises for specific muscle groups Knowledge of injury prevention and basic rehabilitation Knowledge of basic movement and posture assessments and body composition assessments Must be detail oriented, organized and highly responsive with a commitment to customer service Strong verbal communication skills Basic computer skills, customer service skills, results oriented, ability to multitask, and commitment to the fitness industry AED/CPR/First Aid Certified National Personal Training Certification(s) required (see approved Certification, Licenses and Permits list) as well as modality specific certifications as required by role (if applicable) Proof of citizenship or legal status Physical and Working Conditions Ability to take the responsibility for the health and safety of others Ability to stand for several hours in a same shift; ability to lift 25 lbs Fitness club environment Must follow OSHA and Active Wellness safety standards This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Active Wellness LLC is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our locations or our website at https://www.activewellness.com/careers.