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As part of the Wolters Kluwer Health Clinical Effectiveness team, the Senior Technology Product Manager - Payer Role for UpToDate represents the voice of the market and is responsible for discovering, validating, and delivering key product initiatives targeted to the Payer segment.
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Senior Technology Product Manager. The ideas for new product concepts arise from three sources – (1) user research you conduct, (2) Voice of Client feedback, and (3) sales input scoped and prioritized from our Business Product Manager.
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Wolters Kluwer Health is an established, fast-growing, and innovation-driven healthcare information technology company working on the front lines of clinical care. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer.
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5+ years of experience in business strategy, product development, or product management with a healthcare company. Drive collaboration and coordination with cross functional stakeholders and business leaders to execute the broader product strategy.
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Define market personas, use-cases, adoption targets, ROI metrics, and product success criteria. Manage the overall success of your product areas throughout the product lifecycle, facilitate feedback activities and drive continuous improvement activities.
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Ability to advocate for the customer and the product to internal and external stakeholders. Curate relationships with customers and be able to represent the 'voice of the customer' for product and engineering activities.
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Create business cases and interact with technical product owners and/or development teams to ensure vision is translated into actionable and accurate requirements. Manage existing packaging and product offering for the Payer segment, provide data-driven decisions, prioritize new investments and tradeoffs, and grow product value.
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This position will partner with key internal stakeholders across the organization and within the Payer & Commercial segments to support the product lifecycle; from strategy development, product initiation through delivery, and retirement(s.
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Demonstrated experience in the development of products and successful product launches. Work closely with customers, clinical and commercial subject matter experts, engineering, and sales to define segment-specific (Payer) product strategies.
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Demonstrated experience successfully managing the product lifecycle. Clinical background as a nurse practitioner, physician assistant, nurse, or pharmacist is preferred. Good negotiator, planner, and decision-making skills.
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LOCATION: Waltham, MA or Remote (WFH) Conduct rapid experiments, prototyping, and other learning activities to move concepts through the development lifecycle and inform go/no go/pivot decisions. Expertise in market assessment, strategic planning, & business case development.
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Ability to effectively operate with moderate levels of ambiguity - manage change, decide, and act without having the total picture, comfort with handling risk and uncertainty. Our flagship products include UpToDate, UpToDate Lexidrug, and Medi-span.
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Proficient formal presentation and facilitation skills, including executive c-level audiences. This dual-facing role will be the bridge between the market and engineering teams and will focus on identifying opportunities to leverage UpToDate's leading clinical content and expertise to meet emerging needs within the Payer space.
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Bachelor's degree in business, computer science, healthcare, or equivalent field preferred. Conduct ongoing market and competitive landscape research and present findings to internal stakeholders. Demonstrated ability to exercise sound judgement, make decisions in changing environment, prioritizing tasks & backlogs, and being able to work on multiple projects at the same time.
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Strong project management skills, ability to define project goals and deliverables with limited guidance. Knowledgeable about navigating matrix managed organizations. Knowledge of the drivers of healthcare revenue, cost, and profitability.
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Title: technology product manager Company: Wolters Kluwer
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