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Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. In our journey to achieve boundless convenience, Wawa offers its own brand of elevated customer service thats achieved through continued food service innovation, new store growth and digital experiences.
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If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions.
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The Customer Service Associate delivers an exceptional customer experience that supports Wawa’s vision to fulfill lives every day. Customer Service Associate. Wawa is an associate-owned, privately held organization with more than 950 stores and 40,000+ associates who have a shared purpose of “Fulfilling Lives, Every Day,” for our customers, communities and each other.
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Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions.
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Job Title: Customer Service Associate. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Utilize the GREAT customer service and customer recovery model to ensure customer engagement.
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Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures. Prior food service and/or customer service experience preferred. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law.
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Wawa, Inc. is an equal opportunity employer. Excellent customer service skills. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated.
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In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law.
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Must be at least 16 years oldMust have reliable transportationMust wear slip resistant shoes at all timesMust be able to tolerate exposure to cleaning productsBasic Qualifications:Pursuit of or high school diploma or equivalent, preferredPrior food service and/or customer service experience preferredWawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law.
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Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Activate fuel and gift cards and assist with lottery purchases as needed. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol.
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Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawa's policy manual, training materials and other publications.
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Prepare all made to order food and/or beverages according to recipe or customer specifications. Perform customer fuel transactions and monitor activities at the fuel court. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.
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Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times.
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Job DescriptionJob Title: Customer Service AssociateLocation: FieldDepartment: Store OperationsJob Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions.
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