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Assists and coaches store team on all package delivery activities, including scanning in and out of packages, completing all daily inventory functions and, package returns at Walgreens. and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.
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Prefer previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate. Completes On-Shelf Availability (OSA) end-to-end process including warehouse and direct store delivery (DSD) for planogrammed departments, executing disposals, call-ins, and vendor returns before expiration, completes scan outs/ scan outs returns on all subscribed departments including vendor/ DSD departments and pharmacy scan outs.
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Guides the escalation and resolution of HR questions, issues and requests to the appropriate channels (e.g., HR Service Center), by acting as a champion of the HR shared services delivery model.
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Accountable for the execution and delivery of HR products, services, and solutions to assigned field business partners and team members located within our Upstate New York Area in support of activities to ensure HR service delivery excellence.
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Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.
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Takes the appropriate action marking delivery as received if the product was physically delivered, contacting vendor for past undelivered scheduled receipts, and opening tickets as needed to correct inaccurate orders.
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Prefer to have prior work experience with Walgreens, with an evaluation on file. See WALGREENS Terms & Conditions at and Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at.
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Company Indicator: Walgreens. Completes or verifies postings of all pharmacy warehouse orders, ABC prescription and OTC orders daily, secondary vendor orders, flu and dropship orders performing any necessary tote audits, and accurately reporting any shortages or damaged product.
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Preferred Qualifications:Prefer previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate. Under the supervision of the pharmacist-in-charge,completes pharmacy inventory activities including but not limited to pharmacy recalls following Pharmacy Hazardous Waste Policy, vendor returns, non-controlled, and damaged salvage returns.
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Facilitates excess inventory returns or interstore pharmacy transfers where applicable for non-returnable ABC overstock. Maintains the accuracy of on-hand quantities including but not limited to basic departments, stockroom, overstock locations.
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This role has relationships with all levels of the service delivery team, call center operations, business relationship team, and the LOBs supported Job Responsibilities Daily presence (including weekends) in group chat rooms with multiple call center management teams.
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Responsible for executing and maintaining front end and pharmacy asset protection techniques, and filing claims for warehouse and vendor overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods including prescription drugs.
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Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Helps to prepare for physical inventory and supports the physical inventory day activities, including but not limited to preparing sales floor, stockroom, and pharmacy for inventory and auditing the third party team on the day of inventory.
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Under the supervision of the pharmacist-in-charge, maintains accurate inventory counts and accuracy of on-hand quantities in pharmacy and completes pharmacy smart counts. In designated stores, as required, opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling and cashier responsibilities, and ensuring the floor and stock room are ready for the business day.
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Supports pharmacy inventory management activities, including receiving, counting, ordering, and facilitating returns. In designated stores, when serving as the leader on duty, responsible and accountable for registering all related sales on assigned point-of-sale system (POS), including records of scanning errors, price verifications, items not on file, price modifications, and voids.
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delivery service jobs Company: Walgreens
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