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This position can be based anywhere in the US near a major airport and reports to the Senior Practice Director of The Ritz-Carlton Leadership Center. The Ritz-Carlton Leadership Center (RCLC) is a for-profit, advisory and consulting organization that specializes in customer experience, organizational culture transformation, and service strategy programs.
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Acts as Subject Matter Expert and Trusted Advisor on The Ritz-Carlton (RC) best practices, culture, and processes. Delivering all Leadership Center offerings as a Trusted Advisor and expert in The Ritz-Carlton.
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It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.
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Evaluates the property's participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.)
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The position verifies that The Ritz-Carlton sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to both The Ritz-Carlton and property ownership.
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Verifies the implementation of The Ritz-Carlton brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations and increasing profit and market share.
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Corporate Director, Culture Transformation (The Ritz-Carlton Leadership Center) high school diploma and 12 years of progressive experience on-property with The Ritz-Carlton.
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Ideal candidate will have current or past experience with The Ritz-Carlton brand! Exemplifying The Ritz-Carlton best practices and culture in all interactions internal and external.
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Bachelor's degree and 8 years of progressive work experience or high school diploma and 12 years of progressive experience on-property with The Ritz-Carlton. Exemplifies The Ritz-Carlton and maintains deep knowledge of the best practices, operations and methods of the RC.
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Is a definitive example of a Ritz-Carlton Lady or Gentleman and using those principles to drive all interactions in the business. Ritz-Carlton specific hotel experience. Is a definitive example of a Ritz-Carlton Lady or Gentleman and using those principles to drive all interactions in the business.
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Ensures that all delivery processes are adhered to at all times including billable expense processes, dispatch, and pre-sales. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.
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Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States. Must have the ability to travel 85% of the time (domestic and international travel) Ability to travel up to 85% of the time (domestic and international travel.
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We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. Delivers with excellence all courses, on-site presentations, consulting, and advisory services around the world.
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Verifies that the objectives and goals of The Ritz-Carlton and property owners work together to achieve brand positioning and success. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next.
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Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.
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Title: ritz carlton Company: Vail Mountain
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