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Nuvance Health has a network of convenient hospital and outpatient locations - Danbury Hospital, New Milford Hospital, Norwalk Hospital and Sharon Hospital in Connecticut, and Northern Dutchess Hospital, Putnam Hospital Center and Vassar Brothers Medical Center in New York - plus multiple primary and specialty care physician practices locations, including The Heart Center, a leading provider of cardiology care.
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The Licensed Marriage and Family Therapist (LMFT) will join our spa and wellness center team. The Licensed Marriage and Family Therapist (LMFT) will join our spa and wellness center team. Mind-Body Techniques: Incorporate mind-body techniques such as meditation, mindfulness, and yoga to help clients achieve emotional balance and improve their overall well-being.
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Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). Penn State Hershey Medical Center is Central Pennsylvania's only Academic Medical Center, Level 1 Regional Adult and Pediatric Trauma Center, and Tertiary Care Provider.
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Assist call center leadership team with all guest experience and sales strategy initiatives. Supervises Call Center Sales Agents as part of the Call Center leadership team.
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Baylor Scott & White Medical Center - Sunnyvale is seeking a Perioperative Services Director. Baylor Scott & White Medical Center - Sunnyvale is an acute care hospital serving the communities in and around Sunnyvale, Texas.
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It is a pivotal role responsible for driving excellence in customer support, contact center operations, collections, call center vendor management, agent training and strategic initiatives.
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Extensive on-call panel and subspecialists, including neurosurgery, ophthalmology, plastic surgery, interventional radiology and more! Doctors Medical Center - Modesto, California. Seeking Emergency Department/Urgent Care Center physician assistants and nurse practitioners.
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The Managing Director of Contact Center is accountable for all teams interacting with borrower/consumer customers within NDS. This is inclusive of Federal loan borrowers, consumer loan borrowers, Business Process Outsourcing (BPO) call center work and first party post default recoveries teams.
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Oversee call center vendor relationships, including onshore, nearshore, and offshore services, to ensure delivery of expected results within budget constraints. 10 years of experience in customer service management, contact center operations, dialing and diligence management or related roles, with a proven track record of achieving financial targets and SLAs.
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Set strategic direction and goals for customer support, collections, and contact center operations in alignment with Nelnet's strategic objectives. Managing Director- Contact Center (In Office.
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Manage contact center expenses to achieve or exceed net income goals while maintaining operational excellence. Oversee the effective training of all new contact center associates, ensuring they are equipped with the necessary skills and knowledge to deliver exceptional service.
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In-depth knowledge of compliance standards, risk management practices, and industry regulations related to customer service, diligence and first party post default recovery , and vendor management.
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Create and foster a culture that aligns with Nelnet's core values, promoting teamwork, accountability, and a customer-centric mindset. Collaborate with stakeholders across the organization to identify opportunities for cost reduction, process optimization, and enhancement of customer experience.
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Establish accountability for meeting or surpassing SLAs related to customer service metrics, response times, and resolution rates. Develop and implement cost-saving strategies without compromising service quality or customer experience.
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Develop and implement initiatives to enhance efficiency, reduce costs, and improve customer experience across all touchpoints. We’re also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that’s just a shortlist.
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call center representative jobs Title: customer Company: Ttec
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