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At Aeris, we are at the forefront of the IoT revolution, connecting more than 70 million cellular IoT devices globally in our IoT Platform Services via our telecom operator partners and enterprise customers, providing cutting-edge SaaS solutions that enable businesses to harness the power of connected devices.
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Team members are responsible for providing quality customer service as well as activation and technical support. Transform into the best customer support advocate in the business, engaging with a diverse consumer base to provide solutions for customer needs and technical issues.
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The Client Success Manager (CSM) will be responsible for proactively engaging clients and serve as a trusted advisor to our clients, leading to retention and strong adoption of our products allowing FieldRoutes to support clients in attaining their objectives using our solutions while driving revenue growth.
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We deliver the market-leading enterprise SaaS solution for managing third-party risk and compliance, helping Global 2000 companies protect their brand, build customer trust, and drive principled performance.
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Specifically, on the DCSA One IT program, SAIC will provide an enterprise IT solution that delivers highly secured and adaptable IT infrastructure, provides customer support, and cutting-edge technologies that support operations and advance the DCSA mission under a single IT environment (i.e., One IT.
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3+ years sales or pre-sales experience with cloud platforms (Amazon Web Services, Google Cloud Platform, Microsoft Azure), or cloud-native SaaS solutions (Snowflake, Databricks, CrowdStrike, etc.
$220,200 a yearFull-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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The Account Specialist (CSR) at Stella-Jones is responsible for providing the highest level customer service to our customers by collaboratively working with Sales team (Sales Directors, Regional Managers, Account Specialists and Sr. Account Specialists.
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Supporting client Legal and Indirect Procurement Shared Services (IPSS) Contracts with the development and execution of contractual documents including Non-Disclosure Agreements, Statement of Work, Master Services Agreements, SaaS Agreements, Software License Agreements, Services Agreements, and other contracts as necessary to support Procurement and business needs.
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Your mission is to be one of the best customer support advocates in the industry. The Wireless Customer Service Representative role is part of a team that is based out of our cutting edge Bluefield facility and will be amongst the first to experience our latest state-of-the-art wireless technology.
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Tasks and ResponsibilitiesTeam members are responsible for providing quality customer service as well as activation and technical support. Department SummaryThe Wireless Customer Service Representative role is part of a team that is based out of our cutting edge Bluefield facility and will be amongst the first to experience our latest state-of-the-art wireless technology.
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This team focuses on resolving customer issues, preventing future problems, and promoting our services, while listening, connecting and caring for the customer through voice and chat interactions.
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As part of the account team, you will work closely with the entire account team to define the strategic roadmap for your customers, to allow retention, renewal, and expansion of their Dynatrace relationship, and serve as a liaison between the customer and the Dynatrace Support and Product Management teams.
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Ability to multitask and effectively problem solve; speaking with customers while logging information, following different processes, and navigating customer tools. Identify opportunities and provide feedback by assessing call trends and/or diagnostic improvements to provide a higher level of customer service, performance and efficiency.
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The Customer Support and Engagement Specialist role is a virtual role that will be the front line for inbound and outbound communication with Vori Health’s members and potential members, as well as onboarding specialist for incoming patients.
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This position reports to the Senior Manager of Engineering Customer Support, or another senior management personnel that the President of the Company may designate. Description POSITION DESCRIPTION As a Customer Support Administrator, you will play a crucial role in providing exceptional customer service and managing administrative tasks.
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saas customer support jobs Title: project manager Company: Trustly
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