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Trellix's security experts, along with an extensive partner ecosystem, accelerate technology innovation through machine learning and automation to empower over 40,000 business and government customers.
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The Senior Customer Success Manager is responsible for driving customer loyalty, adoption, and implementation of Trellix Solutions. You will build and develop customer specific success plans to oversee customer on-boarding, adoption, and satisfaction across the portfolio to promote best practices and usage of Trellix products and solutions.
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The Customer Success Manager (CSM) is responsible for driving customer loyalty, adoption, and implementation of Trellix Solutions. The CSM must be comfortable consulting with customers at every level with the ability to articulate the value of Trellix solutions and services that inspires the adoption of solutions, services, educational offerings, and support.
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This dynamic and customer centric individual must be comfortable consulting with large customer accounts with the ability to articulate the value of Trellix solutions and services. We work hard to embrace diversity and inclusion and encourage everyone at Trellix to bring their authentic selves to work every day.
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We're serious about our commitment to diversity, which is why Trellix prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation, or any other legally protected status.
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Trellix is a global company redefining the future of cybersecurity. Senior Customer Success Manager- Public Sector. Partner with Sales to help transition the account from Pre-Sales to Customer Success and identify expansion, retention and renewals opportunities.
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Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty leading to a successful renewal. Develop a comprehensive understanding of typical business and cyber security challenges faced by customers while demonstrating the fundamental capability of our technology to drive feature adoption to maximize time to value and return on investment.
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The company’s open and native extended detection and response (XDR) platform helps organizations confronted by today’s most advanced threats gain confidence in the protection and resilience of their operations.
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As the lead customer liaison for strategic accounts, you will develop a trusted advisor relationship with customer key stakeholders and executive sponsors to fully understand the customer's business strategy, technical environment, and measurements for success.
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7+ years of customer engagement and account management experience in a SaaS solutions company and/or an enterprise software/Cybersecurity industry is desirable. You will be an advocate for our customers with a focus on transformation and engagement to promote a successful experience with our products and services and utilize Quarterly Business Reviews to continue alignment and highlight ongoing progress.
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As a trusted advisor, you are experienced in successfully working with a portfolio of large enterprise and major clients leading to adoption, expansion, and renewals of our dynamic products. We work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day.
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Identify risks to the customer achieving their desired outcomes and stated business goals, working with account teams and cross-functional groups on risk mitigation or escalate as needed. Handle escalations of deployment or customer productivity blocking issues, and coordinate related activities with Sales, R&D and CS Engineering.
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Trellix is hiring a GHE Software Sales Engineer. Technical specialist in one of these Technologies: Trellix Solutions & architectures; Cloud and Virtualization security; Data protection and privacy; Network, Web Proxy and SDWAN; Workload and Container security.
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Trellix Software Sales Engineer Carson City , Nevada Apply Now Trellix is hiring a GHE Software Sales Engineer. Your expertise is validated with industry relevant certification such as AWS, Azure, GCP, CISSP, CEH.
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A mentor for SEs and a team player, sharing best practices, providing feedback to product. Participate in the Global Presales Enablement program, through the delivery of formal classroom training. Play a pro-active "Technical Account Management" role within your target accounts including building a trusted relationship, monitoring/managing customer issues in partnership with support, expand the existing footprint and drive competitive displacements.
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machine learning jobs Company: Trellix
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