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The Retail Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices.
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Retail/customer service experience. Delivers outstanding customer service to walk-in customers and telephone inquiries. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance.
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Takes action to learn all product and service offerings, alternative solutions, and industry trends. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
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Strong computer skills, including Microsoft Office and Adobe Suites. Operates all equipment, software, and devices in an expert fashion and is willing to teach others. Takes ownership of the customer's shipping needs and offers viable solutions.
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Strong verbal and written communication skills, including spelling and math. Continuously practices good listening skills with customers, UPS Store team members, and leadership. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
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The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment as well as operating copiers, fax machines, binding equipment, laminating machines, point-of-sale devices and help manage the ups store's world class leading mailbox rental services.
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