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Whether you're a seasoned Service Tech or a Service Manager with expertise in fountain dispensers, juice units, icemakers, or refrigeration, then consider the Field Service Manager opportunity with The ICEE Company in Oklahoma City.
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Routinely participates in ride-a-longs with Technicians & RSR’s three to four days a week equating to 60% to 80% of the working week on average. With direct accountability, the Field Service Manager will oversee the daily operations and leadership of service technicians and Route Sales Drivers within the assigned service centers.
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Under supervision by the Warehouse Manager the Warehouseman ensures that The ICEE company is always represented in a professional and courteous manner. They are to perform all aspects of the day-to-day functions of THE ICEE Company Support Center.
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Field Service Manager
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Field Service Manager
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Under the supervision of the Brand Managers and Field Managers the Route Driver ensures that The ICEE Company is always represented in a professional and courteous manner. Route Sales Representative Jumper.
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Inventory of deliveries that are made, mileage, and time in and out should be posted on route envelope. Clean machines, replenish stock of cups/lids/straws, and freshen promotional materials. To perform this job successfully, the Route Driver must be self-motivated and have the ability to stay on task with minimal to no supervision.
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Route Sales Driver. Responsible for loading/unloading vehicle to ensure inventory for delivery prepared for daily route. On occasion, there will be COD (cash on demand) accounts delivered. Any comments to supervisors should be written on the envelope as well.
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Route Drivers will work with minimal supervision and are required to attend weekly meetings held in their Service Center. Route Drivers must develop strong relationships with store personnel and they must be motivated toward in-store merchandising and POS (point of sale.
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Complete daily recap on route envelope. ICEE has offices in Canada and Mexico and has emerged into Australia, China, Central America, Europe and most recently expanded to the Middle East. Individuals in this role are provided with: a vehicle to complete their route, uniforms, cell phone, and gas card.
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Must have steel-toes shoes (ICEE provides uniforms as described above) Must be self-starter and be able to accomplish tasks in a timely manner. Must process enthusiasm and motivation toward in-store merchandising and POS.
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This money order is turned into the Service Center at the end of the day. Discuss with store personnel and new product to be left and inform them of new promotional items. Complete scheduled deliveries assigned and ensure prompt delivery of products and promotional items.
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Ongoing training at Nationwide Training Facilities, Online and in the Field. Daily they are expected to: deliver products, complete and rotate and account inventory, complete invoices, clean machines, and replaces promotional materials.
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Get invoice stamped with store stamp at necessary accounts. Ensure proper training of ICEE equipment is discussed with any store personnel that are not familiar with machine operation. Minimum of two (2) years Customer Service and/or Route Driving experience.
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Receiving/Shipping of packages utilizing: UPS, DHL, etc.
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Company: The Icee Company
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