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Responsibilities include, but are not limited to loading, unloa Driver, Contractor, Warehouse, High School, Customer Service, Store Manager, Retail. gross weight or smaller for the purpose of completing customer deliveries to their homes or businesses.
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The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe.
Full-timeExpandApply NowActive JobUpdated 3 months ago - UpvoteDownvoteShare Job
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Responsibilities will further include resolving customer complaints, making decisions needed to prevent cycle-time delays, working with service providers to resolve issues, and approving or escalating project changes prior to moving forward.
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This includes performing technical measures, assessing pre-existing conditions, and performing product affirmations The AIS will conduct Job Site Inspections (JSIs) to review quality of work, conduct service provider badging checks, and meet with customers to ensure the install experience is consistent with THD standards.
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The DHRM is responsible for the planning and delivery of processes for talent management, performance management, and associate engagement for a district of 6-12 stores, with the goal of developing a workforce that achieves excellence in driving business results, customer service, and Company Values.
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ASM's in Training will learn the following tactics to support this key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales.
Full-timeExpandApply NowActive JobUpdated 22 days ago - UpvoteDownvoteShare Job
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Customer Service/Sales position types may include Department Sales, Lead. Customer Service/Sales associates maintain the in-stock condition. Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer.
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Execute consistent monthly quality review with select SPs to drive high customer service. 40% - Service Provider Management and Issue Resolution - Develop and maintain professional customer and Service Provider relationships.
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Resolve customer escalations within the store and through Customer Care Ensure Department Supervisors and Floor Sales Associates are prepared for high-volume sales periods Monitor customer flow through checkouts and take action to ensure customers are receiving fast, friendly service Take corrective action as necessary.
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25% - Service - Drive customer service and associate engagement; coach associates on proper customer service techniques and ensure team is providing the highest level of customer service.
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They coach associates, address customer service escalations, and perform Manager on Duty (MOD) responsibilities. Customer Experience Managers (CXM) are members of the store leadership and management team, overseeing execution of store standards across the entire store, including customer service, department readiness, and operational process.
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In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed.
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In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices.
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Because the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store, customer service plays a vital role in this position. Direct customer interaction is frequently required for some positions and excellent customer service skills are required.
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1 Salaried associates are eligible for 2 weeks of vacation in their first year; FT hourly will be eligible for 40 hours of paid vacation time after 6 months of continuous service; PT will be eligible for 20 hours of paid vacation time after 6 months of continuous service; Temporary associates are not eligible for vacation benefits.
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customer service jobs Company: The Home Depot
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