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Use Service Desk ticketing system to track and log actions taken to resolve incidents and fulfill requests. Maintain availability of loaner laptops in service desk offices and ensure they are configured to the standard configuration with updated operating system and third-party patching.
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Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay.
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The IT Service Desk Manager will be responsible for overseeing the day-to-day operations of our helpdesk/support team, ensuring timely resolution of customer issues, and maintaining high levels of customer satisfaction while meeting our support SLAs. This role will primarily involve hands-on technical support duties, with approximately 20% of the time dedicated to coaching and mentoring the helpdesk/support team.
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As a Capital Markets Desk Analyst within the Leveraged Finance team, you will joina small group of professionals who provide unique connectivity between our investment banking and markets businesses.
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Macquarie is looking for a dynamic individual ready to join our team as a Service Desk Support Analyst in Philadelphia. Knowledge of technologies, including iOS, VMWare Horizon client, Global Protect VPN, Cisco telephony, Workplace ONE Mobile Device Management, and various market data applications like Bloomberg, Fidessa, ICE, FactSet.
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We're hiring an IT Service Desk Manager as we continue to grow. IT Service Desk Manager. We are currently looking for a Service Desk Manager for our Top MSP client located in Fort Lauderdale, FL.
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The Front Desk staff provides the first point of contact for all guests at the VBFH. The staff is member is expected to provide excellent guest service to all guests and to always display great knowledge of VBFH programs.
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Strongly Preferred experience with Service Desk software tools, including Five9 call distribution, BMC Footprints, Bomgar, Listserv/Maestro. Reporting to the Director of Technology Support Services, the Service Desk Manager is responsible for the coordination and leadership of all activities and tools related to the AIT Service Desk and its student workers, in order to provide excellent customer service to the Wheaton College community.
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Job Title: ServiceNow Developer/ Service Now Business Analyst. Job Title Service Now Business Analyst Relevant Experience. Technical/Functional Skills Service Catalog, Service Portal, Incident Management, Change Management, Problem Management, ITSM, Configuration Management (CMDB), Client Scripts, Catalog Client Scripts, UI Scripts, and UI Policies, Data Sources, Import Sets, and Transform maps.
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Service desk, Customer service, Help desk support, Help desk, Windows, Support, Troubleshooting, Active directory, Ticketing system, Windows 10, Supervisory skills, Escalation calls, Desktop, Customer support, Phone support, VIP Support, SLA, servicenow, Service now, Remedy, Retention calls.
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La Quinta by Wyndham is now seeking a Overnight Front Desk to join our team at the La Quinta by Wyndham Killeen - Fort Hood location in Killeen , Texas. Overnight Front Desk. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.
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Performs microbiological or analytical chemistry examination testing on raw materials, finished products, environmental monitoring (air, water, surface) and stability samples in accordance with approved Standard Operating Procedures (SOPs) or USP methods, where applicable.
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Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times. Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc.
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Macquarie is a global financial group providing clients with asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, specialist advisory, capital raising and principal investment.
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For the TWA Hotel at New York’s JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA What we offer/What’s in it for you.
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Title: service desk analyst Company: Texcelvision
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