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6 months of customer service and/or sales experience, Retail environment preferred. Job OverviewRetail Sales Representatives (RSR) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life.
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Completes training on T-Mobile in-store experience, new skills, and processes, knowledge of systems, and reference resources. Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
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This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Retail Associate Manager.
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Retail Sales Representatives (RSR) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
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Job Responsibilities:Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
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They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving.
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Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. As a Retail Sales Representative, you will be required to successfully complete new employee training.
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Approaching service and sales needs with composure, integrity, and compassion. Competitive drive and proven ability to succeed in a fast-paced sales environment. They continuously work to build expertise in uncovering our customers’ needs and have a passion to educate, demonstrate and recommend device and service solutions.
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GP Mobile, is one of the largest Authorized T-Mobile Retailers in the US! At GP Mobile, A T-Mobile Premium Retailer, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply.
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Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
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How our ever-expanding coverage stacks up in our customer’s neighborhood, providing them with a lightning-fast LTE network. We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.
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Passionate customer advocate with the desire to be yourself when connecting and having fun doing it! They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry.
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1 year customer service and/or sales experience in retail environment (Preferred) The Associate Manager working in partnership with the Store Manager leads and develops the store team that delivers T-Mobile's aspiration of being America's Most Highly Regarded Service Company.
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Responsible for infusing every store's Sales Representative with a passion for T-Mobile's Retail Mission by thoroughly orienting and grounding them to a standard of Delivering Customer Delight.
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We reinvented customer service, brought real 5 G to the nation, and now were shaping the future of technology in wire Retail Sales, Associate, Mobile, Sales, Retail, Customer Experience.
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customer service associate sales retail in store jobs Company: T Mobile
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