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Summary Description: The General Manager is a business partner accountable for leading a single Restaurant Management and Associate team to deliver Steak ‘n Shake operational and financial standards on all shifts.
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Team Function/Scope: This position serves as the primary leader of a single Steak ‘n Shake Restaurant Department: Operations - Restaurant Reports to: Division President FLSA : Exempt Direct reports: Restaurant Manager, Manager, Shift Manager, Trainers and all Restaurant Associates 1.
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Certified in all Service and Production Stations at Steak ‘n Shake or equivalent experience. This position has primary accountability for the delivery and implementation of all Steak ‘n Shake procedures, policies and specifications which deliver the Steak ‘n Shake Vision and Mission.
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Steak n Shake reserves the right to revise the position or to require that other or different activities be performed when circumstances change (i.e., emergencies, changes in personnel or workload, rush jobs, or technological developments.
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Understand Steak ‘n Shake policies, procedures, state laws, Health codes, Safe food handling and Sanitation procedures. Analyzes and provides solutions using Steak ‘n Shake programs to resolve complex problems within the restaurant 3.
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Create an environment of sales growth through guest focus and delivery of Steak ‘n Shake procedures and policies. Demonstrate effective decision making and problem solving skills that support the Steak ‘n Shake Principles; Relentless Pursuit of Excellence, Exceed Guest Expectations, Golden Rule, Economic Objective and Entrepreneurial Approach.
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