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Experience with Planview Project or Agile place or other Project Portfolio Management software (i.e. Clarity, ServiceNow, Apptio) + Typically, 5+ years in a technical business analysis, system admin, or development role for a project management or change management software.
$110,000 - $130,000 a yearFull-timeExpandApply NowActive JobUpdated 27 days ago - UpvoteDownvoteShare Job
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We are looking for a Technology Analyst to support the development and implementation of the ServiceNow IT Asset Management (Hardware Asset Management and Software Asset Management) capabilities within the ServiceNow Platform.
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Deep functional and technical knowledge of the ServiceNow ITAM modules (Hardware Asset Management and Software Asset Management) and Configuration Management Database (CMDB) ServiceNow Certified Implementation Specialist (CIS) – IT Asset Management Certification or equivalent.
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This role will report to the Sr. Manager for the ServiceNow IT Asset Management function and sit within the ServiceNow IT Asset Management and Configuration Management (CMDB) team.
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The Technology Analyst role is technical in nature and will work with the Director of the ServiceNow Platform, the ServiceNow Architect, the ServiceNow administrators, a team of engineers and technical analysts, and stakeholders of the platform.
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Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.
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2+ years’ experience in systems administration and/or configuration management. HAM module and its capabilities for hardware tracking, inventory management, lifecycle management, reporting and analytics.
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Ability to design and execute asset management strategies that align with Marriott business objectives and industry best practices. SAM module and its capabilities for managing software entitlements, software lifecycle management, reporting and analytics.
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Product Model Management and Normalization. Position Type Management. 5+ years of hands-on experience with ServiceNow ITAM, ITOM and/or ITSM. Support data migration and integration activities in support of building out the ITAM function.
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Experience in integrating ServiceNow ITAM with other enterprise systems and third-party applications. Certified ServiceNow Administrator (or ability to obtain it in 90 days) Configure the ServiceNow HAM and SAM modules to align with Marriott Business requirements for ITAM and industry best practices.
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Strong knowledge of ITIL processes and how they relate to ITAM (HAM/SAM) practices. Proven experience in implementing and managing ITAM solutions with a focus both Hardware and Software Assets. Understand trends and changes to ITAM modules and the impact to business processes and the platform.
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Data Migration & Data Integration: Develop and document data migration and Data Integration strategies and plans as required. Hands on experience creating and maintaining API’s and data integration processes between ServiceNow and other services.
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Testing and Quality Assurance: Develop ServiceNow configuration test plans and validate functionality, data integrity and user experience. System integration using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP REST/SOAP.
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Experience with UI Scripts, UI Action, UI Macro, UI Policies, Script Includes, Business Rules, Security Rules and Workflow development with Workflow Studio and Flow Designer. Experience with one or more scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell.
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Business Rules, Script Includes, UI Actions, Scheduled Jobs – all scripted aspects of ITSM platforms. Experience in designing and developing solutions with SaaS solutions such as ServiceNow in an Agile Software Development environment.
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project management analyst remote jobs Title: financial analyst Company: State Of Wisconsin
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