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Handles full service Spectrum mobile related repairs by troubleshooting with customers to resolve difficult issue with devices and mobile phone services utilizing all available diagnostic tools and resources.
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The minimum qualifications for the Customer Service Representative are. What is the Mobile Customer Service Representative role? Full-time entry-level to mid-level customer service roles troubleshooting and resolving mobile customer technology and service issues, including billing, and accounts located in person at our offices in Vancouver WA.
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Full-time entry-level to mid-level customer service role troubleshooting and resolving technical cable and video service issues, including repair, billing, and accounts. 6 months or more heavy volume phone experience in a customer service/call center job.
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Responsible for providing quality service to customers via phone in account activation, maintenance, billing, problem solving, mediation, enhancement, troubleshooting and, when required, de-activation.
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Full-time entry-level to mid-level customer service role resolving customer billing inquiries and account issues, adjusting services as requested, and upholding positive customer relationships.
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What is the Billing Customer Service Representative role? 6 months or more of high-volume phone experience in a customer service/call center job preferred. It's about building relationships and turning the knowledge you gain in training into customer service wins.
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Your attention to detail is essential; you'll keep a record of actions taken and create documents that ensure your customers’ service histories are available for future Representatives. 6 months or more customer service experience.
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You ll meet regular sales goals by educating customers about service options and upselling to increase the value of their investment. 6 months or more of customer service experience. Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet , TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach.
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In addition to the core benefits - industry-leading retirement savings and 401(k) plans, comprehensive health care insurance options, dental and vision plans, flexible spending, family leave, and paid training and time off - we offer free Spectrum products and services where available, education assistance tuition reimbursement, employee discounts, and a selection of other programs to support team members and their families.
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Meet or exceed monthly sales goals, including wireless sales Ensure a great customer experience Educate and engage customers through product demonstrations Be a team player (because we spend way too much time together) Know your stuff - maintain strong knowledge of all TV, internet, and wireless products, pricing plans, promotions, and service features for Spectrum, as well as our competitors Whats required to get started.
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Meeting and exceeding sales goals while delivering service solutions to our customers - its a win-win. ABOUT US Spectrum is Americas fastest-growing TV, internet, and voice provider. This role is a full-time, entry to mid-level retail sales role, focusing on wireless, TV, and internet products in the communications and entertainment technology space.
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Our extensive training program, competitive base salary, and generous commission structure provides the foundation you need to be a successful salesperson. With plenty of dedicated peer and leadership support, our fully paid training programs shape new Retail Sales Specialists into quick-thinking professionals.
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Standing for prolonged periods of time Wearing a required uniform High School Diploma or equivalent Preferred Experience Sales Experience: 1 - 5 years Knowledge of latest technology and devices Commissioned sales experience Retail sales or wireless sales Valid driver's license SRL213 2024-33214 2024 Here, employees dont just have jobs, they build careers.
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Standing for prolonged periods of time Wearing a required uniform High School Diploma or equivalent Preferred Experience Sales Experience: 1 - 5 years Knowledge of latest technology and devices Commissioned sales experience Retail sales or wireless sales Valid driver's license SRL213 2024-33062 2024 Here, employees dont just have jobs, they build careers.
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Standing for prolonged periods of time Wearing a required uniform High School Diploma or equivalent Preferred Experience Sales Experience: 1 - 5 years Knowledge of latest technology and devices Commissioned sales experience Retail sales or wireless sales Valid driver's license SRL213 2024-33133 2024 Here, employees dont just have jobs, they build careers.
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service job Title: representative Company: Spectrum
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