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Get to Know UsCharter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach.
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Handles full service Spectrum mobile related repairs by troubleshooting with customers to resolve difficult issue with devices and mobile phone services utilizing all available diagnostic tools and resources.
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Spectrum was named by Forbes as one of America's Best Large Employers for 2023 , and Spectrum Mobile just recently earned the top spot for Customer Service among Full-Service Mobile Virtual Network Operators (MVNOs) based on the J.D. Power 2024 Wireless Customer Care Study - Volume 1.
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Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 20+ doors through door-to-door solicitation and lobby events. Solicits residential customers through door-to door solicitation and lobby events.
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Walking door to door for extensive periods through local communities. Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred, but not required. Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications.
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Meets established objectives relative to monthly sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio. Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting.
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Achieves monthly sales quotas in high-speed data, mobile, landline phone, and video sales. Well-informed about our competitors' activities in assigned territory; informs manager of any changing competitive pricing programs, marketing directives, or door-to-door sales tactics.
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Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle. Maintains a well-informed knowledge base of competitors activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions.
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Acquires new residential customers through door-to-door contact from assigned leads. A valid driver’s license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle.
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Bilingual Spanish/Armenian/Taglog/Russian Preferred. Connect people and communities by offering best-in-class telecommunication services through door-to-door solicitation of new prospective customers.
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Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals and the ability to educate consumers on related products and services as needed. Must be able to work evenings and weekends, as business needs dictate to maximize prospective customer contact.
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Conducts proactive consultative needs analysis with new prospective customers. Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including but not limited to the following: dispositioning, entering sales orders, and reporting on sales.
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Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. That’s why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
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Knowledge of cable or telecommunications services. Knowledge of communications technologies and services, with an emphasis on data networking fundamentals. Knowledge of cold call sales skills, persuasion, and clear communication skills.
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Bilingual Spanish Preferred. Spends approximately 90% of the time in an outside environment for extended periods in any season, with potential exposure to inclement weather. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
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Title: mobile Company: Spectrum
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