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Job Description:Position Summary:This role is responsible to provide and maintain a high standard of customer service in the store's front-end operations; to supervise and direct all front-end activities in absence of the Customer Service Manager and operations to ensure that the work shifts at the front end contribute to the financial best interests of the store.
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This role is responsible to lead the day-to-day activities of the front-end operations in a retail store, ensuring the guest assistance, customer service, cashier, and cash office areas are fully staffed, trained and operating to company standards.
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Location: 6480 28th Ave. - Hudsonville, Michigan 49426 Job Description: This role is responsible to lead the day-to-day activities of the front-end operations in a retail store, ensuring the guest assistance, customer service, cashier, and cash office areas are fully staffed, trained and operating to company standards.
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While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. Knowledgeable of product locations in the store.
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This role is responsible to provide and maintain a high standard of customer service in the store's front-end operations; to supervise and direct all front-end activities in absence of the Customer Service Manager and operations to ensure that the work shifts at the front end contribute to the financial best interests of the store.
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Responsible to provide and maintain high standards of customer service in the department; may include leading and directing activities within the direction of the Department Manager and operations to ensure that the work shifts of the associates working contribute to the financial best interest of the store.
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At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates.
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May be assigned tasks in other departments based on customer experience need. KnowledgeableKnowledge of product locations in the store. As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.
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Our SpartanNash family of Associates is 17,000 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists.
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Responsible to lead the day-to-day activities of the front-end operations in a retail store, ensuring the guest assistance, customer service, cashier, and cash office areas are fully staffed, trained and operating to company standards.
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