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Maintaining help desk ticket queues to ensure proper routing and resolution of issues. 2+ years' experience supporting users in a remote help desk environment preferred. Position is a desk job requiring the use of computer, keyboard, and phone.
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Across roles and levels, you get the opportunity to build expertise, challenge the status quo, think bolder, and help our clients seize value. eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the world's leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software, and high-tech.
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The Tier 1 Service Desk Analyst will play a crucial role within our support team. 4-year technical degree OR equivalent in work experience as a Service Desk Analyst (1-2 years) Experience with ITSM / Ticketing systems, such as any of the following: BMC Remedy, Cherwell, Freshdesk, ServiceNow, Zendesk.
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The SIS Help Desk Coordinator's primary responsibility will be to provide support on the Student Information System Help Desk (currently PowerSchool, soon moving to Infinite Campus.
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DT Professional Services is seeking a Help Desk Technician in a hybrid capacity in Dugway, UT. The ideal candidate will be supporting the U.S. Army-Dugway Proving Ground Data Management Division (DMD) IT Support Contract.
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The Navy NCIS team is searching for Help Desk Analyst - Tier I to join their program in Quantico, VA. ITSM, Remedy Help Desk, Users Support. NCIS is the DON component with primary responsibility for criminal investigation, law enforcement (LE), counterterrorism (CT), counterintelligence (CI), and cyber matters.
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The Help Desk Analyst I receives incoming requests from the Help Desk Manager of Enterprise Support to resolve or expedite the resolution of computer-related problems. Florida Atlantic University is seeking a Help Desk Analyst I- Boca Raton, FL.
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IronArch Technology is seeking a Help Desk Specialist (Tier 2) to join our team in Wilmington, NC. (Secret Clearance Required) The Specialist will perform technical, operational, and training support to users and technical teams, for PC desktop hardware, output devices, and software packages to support our Army Corps of Engineers - Revolutionary Information Technology Services (RITS) program.
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Help Desk Technician. GLT provides expert knowledge and skills to deliver agile enterprise solutions and innovative technologies to our clients at the Federal Aviation Administration (FAA), Internal Revenue Service (IRS), Federal Emergency Management Agency (FEMA), National Aeronautics and Space Administration (NASA), and other federal and state agencies.
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The Navy NCIS team is searching for Help Desk Analyst - Tier I to join their program in Quantico, VA.The Naval Criminal Investigative Service (NCIS) is an organization of approximately 2, personnel of which serve at HQ and the remaining staff serve at offices worldwide.
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CACI is seeking a Help Desk Support to join Our Luke Team! You will serve as the subject matter expert, possessing in-depth knowledge of Help Desk Support. Tier 1 basic help desk resolution and service delivery.
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IT Help Desk Support Analyst / IT Support Technician, 24-13019. TBI Id: IS Help Desk Support Analyst / IT Support Technician, 24-13019. Embark on a dynamic journey as an IT Help Desk Support Analyst and play a pivotal role in maintaining optimal workstation performance within a thriving desktop computing environment.
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We serve as the population health strategist, and policy, and planning authority for the City of New York, while also having a vast impact on national and international public policy, including programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and racial and social justice work, among others.
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IndraSoft, Inc. is seeking a Help Desk Technician - Journeyman with a fully adjudicated Secret clearance to work in the Annapolis Junction, Maryland area. The Tier II Help Desk will serve as the 24/7 escalation point for Tier III activations.
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Description ActioNet has an immediate opportunity for a Help Desk/End User Support Manager eligible for Secret Clearance in the DC, Maryland, and Virginia area. As the Help Desk/End User Support Manager is responsible for overseeing the operation of the help desk team, ensuring timely resolution of technical issues, and implementing strategies to improve end-user satisfaction and efficiency in IT support services.
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Title: help desk technician Company: Solid State
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