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IT Help Desk Support Specialist Preferred Qualifications Technical Certifications preferred: Candidate should have one of the following certifications A+, Network+, or Security+, or a minimum 2 years of technical support skills in a Service Desk role.
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Our client who is a well-respected government agency is seeking an experienced IT Help Desk Support Specialist. IT Help Desk Support Specialist Preferred Qualifications.
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This role takes lead on the end-to-end design and delivery of IT Help Desk support services to maintain defined service levels and uphold customer expectations for quality.
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Participate in end user on-boarding meetings to help explain the Complete Care program and show clients how to interact with our Service Desk. Walk users through the Complete Care end user guide and ensure the client understands the process while emphasizing our commitment to excellent customer service.
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Depending on the position, duties could range from help desk support to computer programming, research and development, network engineering, wireless network design, 4G/5G management, technology sales, and more.
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As the Help Desk/End User Support Manager is responsible for overseeing the operation of the help desk team, ensuring timely resolution of technical issues, and implementing strategies to improve end-user satisfaction and efficiency in IT support services.
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The IT Operations Manager leads and supports a team of System and Network Administrators and the IT Service Desk. The IT Administration team members implement and operate the CVCH network and systems infrastructure, serve as Tier 2 support for IT Service Desk, and monitor system stability and performance.
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We are seeking an IT Help Desk Technician to help us support the information technology needs of the nation's leading university-affiliated research center. As an IT Help Desk Technician.
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The Help Desk Analyst will be responsible for providing Tier I/II support and managing tickets for Active Directory, Windows 10, Cisco, and mobile devices. Zachary Piper Solutions is seeking a Help Desk Analyst to join a government consulting company located in Arlington, VA for a 100% on-site opportunity.
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Job DescriptionJob DescriptionSummaryOur client is a leading IT Solutions Company located in Round Rock, TX and they are in need of an IT Help Desk Support Technician - Level 2 (w/ Managed Services Provider experience.
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The Sr. Help Desk Technician role is to provide advanced technical support. Experience: Minimum of 5+ years working in a Help Desk or a Desktop Support Senior Role.
$33.42 - $41.74 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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In addition, this role will be tasked with coordinating the efficient and effective operations of Help Desk, including work direction and supervision of IT Help Desk Support Agents and coordination with other Team members and Information Technology staff.
$75,000 - $100,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Support Oil and Gas field personnel including those on remote drilling rigs and production offices. Minimum of 5 years in an IT Support/Analyst role for a Managed Services Provider (MSP.
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One or more of the following industry certifications is highly desired: Help Desk Institute (HDI) CompTIA A+ CompTIA Network+ CompTIA Security+ MCSA: Windows 10 MCSE: Desktop Infrastructure MCDST: Microsoft Certified Desktop Support Technician Why HIIWe build the world’s most powerful, survivable naval ships and defense technology solutions that safeguard our seas, sky, land, space and cyber.
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High level IT certifications such as CCNA, CCNP, ITIL, CompTia (A+, Security+, Network+), PMP, MCP, MCTS, etc. The Entity help desk is located at a specific Hospital where tickets are addressed via email, walk-ins, but mostly via phone, in addition the Entity uses Microsoft System Center for ticket management.
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network support it help desk hands on jobs Company: Simplyapply
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