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As a CSA, you will partner with customers throughout the customer journey to understand what drives value, beginning from the pre-sales running proof of concepts to demonstrate quick time to value, to post-sales onboarding and implementation where you set customers up for long-term success with scalable implementation and data governance best practices.
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1-2 years of B2B SaaS customer success, account management, consulting and/or sales experience. Effectively manage product onboarding and implementation for new customers, conduct online trainings for existing and new customers, respond to questions from customers directly or route questions to appropriate resources for training or support, and support additional projects and tasks related to the broader Customer Success team.
$68,000 - $85,000 a yearFull-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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We’re proud of our people who define our company’s industry leadership, global team culture and customer-centric focus every day. Collaboration with sales reps, proactively conduct contract renewal planning meetings to identify client contract requirements, establish an action plan to execute on them for the purpose of delivering the customer a complete, and correct contract on time.
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Demonstrated high quality performance as a Customer Success Manager, Client Relations Manager, or Account Manager within the clinical diagnostics industry or previous related experience focused on customer satisfaction preferred.
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8+ years experience as an Account Manager, Customer Success Manager, or other customer-facing advisory role, ideally with experience growing revenue for customers in the financial services industry.
$128,000 - $163,000 a yearExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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We're looking for a Customer Success Manager to join our growing team. As a Customer Success Manager, you will be responsible for managing day-to-day interactions with customers, including being the primary point of contact for on-going projects or implementations, as well as cross-selling initiatives.
$100,000 - $115,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Partner closely with a Client Success Manager (CSM) to develop a Member Value Plan (MVP) and deliver the customer servicing strategy with each client, adapting appropriately to each client’s strategic objectives.
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Wonderful Education is seeking a College Success Coach to serve as an advisor and counselor for a caseload of scholars at every step of their educational journey beginning in the spring of 12th grade through college completion and career choice.
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Senior Manager, B2B Customer Success - Capital One Software - (Remote) page is loaded. Apply locations US Remote McLean, VA time type Full time posted on Posted Yesterday job requisition id R184416 Recruiting: US Remote, United States of AmericaSenior Manager, B2B Customer Success - Capital One Software - (Remote.
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We are seeking a stellar Customer Success Director, experienced in engaging with physician practices and health systems in a value-based care context and eager to help our current customer base succeed in the ACO REACH model and beyond.
$140,000 - $175,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Work closely with the Associate Dean of Academic and Bar Success to redesign, implement, and lead a comprehensive Academic and Bar Success Program to maximize student learning and achievement in law school and on the bar exam with a particular emphasis on programming for first generation law students and other underrepresented student populations to support their retention and academic success and first time bar passage.
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The Student Academic Success Coach coordinates, supports and implements the district's academic and behavior initiatives and in conjunction with the administrator, teachers, and support staff, will provide support services in areas such as: academics, goal setting and monitoring.
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As a Customer Success Manager, you have a strong background in advising and guiding clients in using cloud-based technology platforms. 5+ years in a customer-facing role, ideally Support, Customer Success, Business Development or Account Management.
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As a Customer Success Manager, you will implement Stampli‘s Accounts Payable Automation Platform for new customers, and help them with all aspects of support, onboarding, training and customer success.
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The Customer Success Manager will report to our Director of Life Science Success on the Life Science Partner team. Customer Success Manager, Life Science Partners. 2+ years of experience in customer success, account management, or consulting, ideally with a focus on Life Science customers.
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Title: customer success Company: Showmojo
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