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The Customer Support Specialist is empowered to provide excellent customer service to CARFAXs dealership customers nationwide with a get-it-done mentality! As a Customer Support Specialist, you are the first telephone contact for our valued customers.
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Assists management in preparation of customer monthly OC meeting presentations. Drive Technical escalations internally and externally. KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem.
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As a customer support representative, you shape our members' first impression of SALT- a responsibility not taken lightly. Assume ownership of any assigned support tickets, including all necessary follow up and customer call backs.
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Provide recommendations on medical marijuana products based on customer requests. As an Support Staff Member, You will welcome patients with an exceptional mindset and assist with assessing their needs, provide guidance and education on effects, benefits, and overall experience of cannabis products and pricing.
$15.5 - $16.5 an hourFull-timeExpandApply NowActive JobUpdated 12 days ago - UpvoteDownvoteShare Job
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About the Role Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. -Responsible for operating shipping/receiving equipment, responding to customer requests, data entry, and maintaining inventory.
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As a Technical Customer Support Specialist, you will be responsible for software support of applications created by Simpson Strong-Tie. This includes support for configuration, documentation, installation, upgrades and troubleshooting across a wide array of software applications.
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Prior experience as a Technical Sales Support Manager or similar customer interactions in a licensing business. This position is responsible for engaging all phases of technical sales support, including running process models for specific customer project opportunities, supporting and analyzing customer requests for technical information, and identifying opportunities for process integration and optimization.
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Serve as the point of contact for the customer to troubleshoot and resolve technical issues through the support of a variety of delivered products and managed services. Cross-train as required, developing a broad set of skills to support customer demand while staying current with Midco's expanding product offering.
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Aviation Customer Support II. Coordinate and disseminate operations information to flight crews, ticket counter, ground support crews, aircraft maintenance coordinators and North Slope personnel.
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The support agent is also responsible for conducting customer setups with operator training, developing user documentation and instructions, and shipping spare parts. With the largest marketplace for collectible card games, in-store tools for local gaming stores and industry leading fulfillment center to deliver products from sellers to buyers, we bring our innovative technologies and customer focused approach to the $25B global collectibles hobby market.
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A highly motivated, customer service focused, “hands-on” Technical Support Specialist to provide software and hardware support for all of NEBCO’s office and remote field locations.
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Order to Cash responsibilities customer order management, customer master data set up and change requests, entering and monitoring customer orders in SAP, handling customer inquiries via phone, e-mail or web, invoicing to customer specific requirements, EDI management, invoice resolution, process returns and RMAs, documenting and maintaining customer specific requirements.
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The Customer Support Engineer is responsible for direct interaction with internal and external customers in support of new and existing products to include product usage, product training, product performance/troubleshooting, and management of the return material authorization (RMA) process, including warranty returns and repairs.
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Provides direct technical leadership and guidance to key business areas such as Back Office Billing, Back Office Credit & Collections, Supplier Relations, Call Centers, Field Customer Service, Meter Services, and Corporate Cash Management; in their decision-making, process improvement initiatives, and in support of their efficient business operations.
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This position is responsible for the technical and operational execution of the city’s enterprise IT Desktop Support and the overall customer experience with IT. This technical supervisor will supervise the desktop support team, represent the team to other stakeholders, and help to ensure that the desktop support team is constantly developing and improving.
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customer support jobs Title: technical support engineer Company: Samsara
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