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Providing, directing, and scheduling Front of House and Back of House training to ensure all team members have current knowledge of all Ruby Tuesday policies, procedures and specs. Coach team to ensure food and beverages are prepared to Ruby Tuesday recipe specifications about portion, preparation, and plate presentation.
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Requires 5+ years Assistant General Manager (AGM) or General Manager (GM) experience at Ruby Tuesday or another restaurant concept. Responsible for all front of house (FOH) and heart of house (HOH) results including Ecosure.
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Control receiving and inventory levels and report all concerns to Area Coach (AC). Ensure CHARM service model is fully integrated by FOH Team with every Guest. Conduct regular one-on-one's and follow-up with Managers and Team Members.
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Ensure all equipment is in good repair and/or taking steps to ensure repairs are made and/or equipment is taken out of duty to avoid injury or accident to others if deemed appropriate in the discretion of the AGM.Manage all processes including line checks, pull thaw, prep lists, food inventory, beverage cost, truck orders, food safety, etc.
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Responsible for all front of house (FOH) and heart of house (HOH) results including Ecosure
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Responsible for all front of house (FOH) and heart of house (HOH) results including Ecosure
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Responsible for all front of house (FOH) and heart of house (HOH) results including Ecosure
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ServSafe Certified preferred or certification within 90-days of employment. Must be able to obtain a liquor license/permit. Recruit, hire, train, develop, and communicate through consistent daily interactions and weekly meetings with all Managers and Team Members.
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The AGM serves as the second highest level of contact on site from management when dealing with customers and addressing their unique needs, compliments and concerns. The AGM's primary responsibility is to train, supervise and direct the activities of all kitchen and service team members.
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In doing so, the AGM will exercise the appropriate level of discipline and supervision to ensure that team members work within the budgetary and cost controlling objectives that are established by our corporate offices.
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Responsible for execution of new initiatives including new product and menu rollouts; this aspect of the job requires creativity and initiatives of the individual AGM.Lives our core values every day: Be Real. Do Good. Walk Together.
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Enforcing appropriate security measures at the restaurant so that the safety of our employees and guests are always maintained (this may include counseling, re-training or discipline when deemed appropriate by the AGM.
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The AGM will perform their responsibilities on an independent basis and in the manner and means that the AGM determines are most appropriate to provide excellent service and a high-quality dining experience to each and every customer.
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Responsible for all front of house (FOH) and heart of house (HOH) results including Ecosure
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Responsible for all front of house (FOH) and heart of house (HOH) results including Ecosure
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Title: general Company: Ruby Tuesday
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