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In the absence of the Store Store Manager, Assistant Store Manager, Customer Service, Manager, Leadership, Retail Associate. Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising.
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Responsible for learning all phases of Store operations. Responsible for learning all phases of Store operations.
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Two or more years of Store or Assistant Store Manager experience in a retail environment. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met.
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Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed. Communicates any variances to Company standards to the Store Manager.
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Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Ability to perform basic mathematical calculations commonly used in retail environments.
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Benefits offered to all Associates include Accident, Critical Illness, Vision, Auto, Home, and Pet insurance programs; Associate Discount, Identity Protection, Associate Purchase Program, Benefit Hub Discount Mall, Employee Assistance Program and Commuter Benefits, 401K (service requirements), Employee Stock Purchase Program, Ross Cares Fund, College Discounts, Sick Pay (where legally required) and Referral Bonuses.
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Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
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Assists with training Associates on Loss Prevention awareness and Store shortage goals. Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.
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Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.
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Merchandise Processing and In-Store Marketing. Responsible for learning all phases of Store operations. Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance.
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Ability to use all Store equipment, including PDTs, registers and PC as required. As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers.
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Manages Store to ensure a clean, neat, easy to shop environment. We develop industry leading talent because Ross grows when our people grow. Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels.
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Merchandise Processing and In-Store Marketing Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
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Loss Prevention Assists with training Associates on Loss Prevention awareness and Store shortage goals. Personal and Store Brand Represents and supports the Company brand at all times. Ensures compliance of Ross personnel policies and procedures.
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Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 7 distribution centers nationwide. Organizational Development Assists in recruiting, hiring, training and developing non-exempt Associates.
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retail manager jobs Title: assistant store Company: Ross
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