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Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
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Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 7 distribution centers nationwide.
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The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. Maintains clutter free, clear egress to emergency exits. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures.
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Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.
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Welcome to Ross Stores, Inc., whereour differences make us stronger. GENERAL PURPOSE:The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require.
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The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation.
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Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.
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Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.
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Safeguards confidential information, cash and credit card information, and merchandise. Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
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Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
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Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. We are the nation's largest off-price retailer with over 2,000 stores, and a strong track record of success and growth.
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We care about our Associates and the communities we serve and we value their differences. PHYSICAL REQUIREMENTS/ADA:Ability to use all Store equipment, including PDTs, registers and PC as required. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone.
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Benefits offered to all Associates include Accident, Critical Illness, Vision, Auto, Home, and Pet insurance programs; Associate Discount, Identity Protection, Associate Purchase Program, Benefit Hub Discount Mall, Employee Assistance Program and Commuter Benefits, 401K (service requirements), Employee Stock Purchase Program, Ross Cares Fund, College Discounts, Sick Pay (where legally required) and Referral Bonuses.
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With 2022 revenues of $18.7 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. Our commitment to Diversity, Equity & Inclusion, and our community.
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Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Maintains a professional appearance and adheres to the Company's dress code at all times.
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stock job Company: Ross Stores
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