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TicketManager serves a who's who of global brands including Fortune 500s, local businesses and even the NBA and NFL. The Customer Success Manager will support our Revenue team on assigned Enterprise and SMB accounts to promote high levels of customer satisfaction and adoption.
$80,000 - $110,000 a yearFull-timeExpandApply NowActive JobUpdated 23 days ago - UpvoteDownvoteShare Job
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The primary goal of the Customer Success Manager at NICE is to work closely with our customer base to ensure high customer satisfaction & enable product adoption, to both preserve customer’s reoccurring revenue, & create loyal promoters driving additional business.
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Minimum 3+ years’ experience in a customer-facing, role such as Consultant, SaaS Implementation Coordinator, Solutions Engineer, or hands on Customer Success Manager. Customer Success Manager – WEM Portfolio.
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You will partner with the global leaders at Apptio, an IBM Company, across Customer Success, Professional Services, Field Sales, Account Management, Marketing, Products, Engineering and Support to foster partnership and industry expertise to ensure every customer realizes full value from their investment with Apptio.
$161,000 - $243,000 a yearFull-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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As part of the account team, you will work closely with your Customer Success Manager (CSM) to define the strategic roadmap for your customers, to allow retention, renewal, and expansion of their Dynatrace relationship, and serve as a liaison between the customer and the Dynatrace Support and Product Management teams.
$100,000 - $135,000 a yearFull-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Manage the strategy for developing relationships, serving as the primary point of escalation for the Customer Success team, and oversee the enablement of programs. 10+ years of experience in customer success in a B2B SaaS company.
Full-timeExpandApply NowActive JobUpdated 13 days ago - UpvoteDownvoteShare Job
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Reporting to the Operations Manager, the Customer Success Manager is a member of the U.S. team with the responsibility to manage and deliver high priority client and internal projects (product development & translations, systems implementation etc.
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Preferred : 5+ years of working experience with at least 3 years in customer-facing, highly strategic, operational, and analytical environments e.g. business operations, management consulting or customer success.
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As a Senior Enterprise Customer Success Manager, you will delve deep to understand the key technical & operational challenges each customer is facing, and how Attensis product suite can maximize impact for them and help them use Attensi in the best way possible.
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Foster an integrated customer account strategy with PYLAM(s) and drive the cultivation and synergy among Medical Affairs, Marketing, Market Access, Customer Excellence and all related work teams including PMF's aimed at growth and continuous improvement; identify and provide market intelligence about trends in patient / disease management, competing technologies, reimbursement issues, etc.
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As a Client Success Manager at CFC, you will be supporting one of the largest districts in the country with the objective of ensuring customer satisfaction, product adoption, renewal, and expansion.
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Strategically partners with the Director of Health Care Systems to build strong customer clinical relationships, demonstrate and create value with customer executive stakeholders and ensures long term success.
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Engaging with Product management as the customer advocate on product roadmap discussions. As a Customer Success Engineer, you will be responsible for building and maintaining post-sales relationships and technical strategy with Dynatrace's strategic customers.
$100 - $125Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Partner with a Strategic Customer Success Manager post implementation to: Create and refine Business Reviews Analyze customer usage data to offer best practices and recommendations Investigate product questions in partnership with Support Document product feedback and partner with internal teams on customer resolution.
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Work closely with Sales, Customer Success Manager and/or Project Management for account creations, project deletions and best practices. The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI’s customers.
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customer success product management jobs Title: manager Company: Rippling
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