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Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management.
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With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests.
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As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments and skillfully acknowledging customer questions and concerns.
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You will work independently and on a small team to ensure our vision of enhancing the customer shopping experience is continually strengthened. Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment.
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Consistently to provide genuine, friendly, personable and professional service. Proactively resolve escalated customer issues. To achieve this, we do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.
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This includes health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared by our owners and so much more! Raymour Flanigan proudly supports a drug and smoke free work environment.
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Raymour Flanigan supports an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. We are committed to a discrimination free workplace where associates are treated with respect and dignity.
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