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The Desktop Support Specialist works under limited supervision and assists users with technical support of desktop computers, applications, mobile devices, virtual meeting support, and related technology as well as asset management, imaging and deploying of all IT assets.
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Candidate should have 2 to 7 years experience supporting an corporate environment to include Office 365 and any audio visual and executive support, mobile device management, deployment services, installs, adds, moves and changes.
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The Field Technical Support Specialist, is responsible for providing installation, start-up, preventative maintenance, and technical troubleshooting support for dealers that sell and support VMS systems.
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Provide customer facing support to external and internal customers for technical needs using our web-based suite of tools and resources. 2-3 years of related work experience providing user support services and training for a data tool or technology platform.
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ResponsibilitiesProvide technical support to customers via email, phone and video. web support specialist - fully remote. Manage and resolve incoming martech support requests through our ticketing systemBuild and update individual webpages and email marketing templates in the Parent Portal of the company's CMS and publishing up to 250+ child Sitelets in the company's website ecosystem.
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In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants.
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Qualifications:+ Experience level: Entry Level+ Minimum 1 year of experience+ Education: No Degree Requiredskills:+ WordPress (1 year of experience is preferred)+ HTML (1 year of experience is preferred)Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
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The employee is occasionally required to reach with arms and hands, climb or balance, and to stoop, kneel and crouch. If you require a reasonable accommodation to make your application or interview experience a great one, please contact.
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Close vision and fine motor skills for computer are needed. randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.
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Applications accepted on ongoing basis until filled. The employee must be able to lift up to 15 lbs. Assist with identifying the root cause of problems; manages and resolves issues in a constantly changing environment.
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ResponsibilitiesProvide technical support to customers via email, phone and video.
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ResponsibilitiesProvide technical support to customers via email, phone and video.
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ResponsibilitiesProvide technical support to customers via email, phone and video.
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ResponsibilitiesProvide technical support to customers via email, phone and video.
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ResponsibilitiesProvide technical support to customers via email, phone and video.
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technical support jobs Title: support specialist Company: Randstad
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