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The Live Chat Agent will be responsible for providing a variety of customer support-related duties for the company and our clients. This person will interact daily with visitors on our clients' websites (via Live Chat software) and will be expected to provide exceptional customer support in real-time.
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Take back-to-back tech support or customer service phone calls with customers throughout the entirety of your shift. As a part of Customer Experience Operations (CXO), the Field Operations team is the voice of the company to our customers with a focus on resolving customer issues, preventing future problems, and promoting our services, while listening, connecting and caring for the customer through voice and chat interactions.
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Specifically, on the DCSA One IT program, SAIC will provide an enterprise IT solution that delivers highly secured and adaptable IT infrastructure, provides customer support, and cutting-edge technologies that support operations and advance the DCSA mission under a single IT environment (i.e., One IT.
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Supervises Customer Support Representatives and/or Customer File Specialists. Supervisor, Customer Support. Provides direct support to assigned accounts. Category: Customer Service.
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Develop and deliver training programs for regional IT support technicians, focusing on technical skills, customer service, and IT best practices. If so, MacLean-Fogg is looking for you to join our team as an IT Support Supervisor.
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The IT Desktop Support Technician is someone with strong customer service and troubleshooting skills to resolve technical issues for our end users. The IT Desktop Support Technician is an important member of the IT Infrastructure team at Clearway Energy Group (CEG.
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The Mobility Customer Support Specialist provides direct support to the Senior Mobility Engineer with Mobile Device Management (MDM) user support and issue resolution. Technical Certifications or demonstrable experience in in one or more MDM Products (AirWatch, MobileIron, XenMobile, Symantec MDM, Good Tech) • Seeking candidate who can mentor, teach and grow a small team from within to support growing customer requirements • Must have great communication and documentation skills.
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Experience/Requirements - Proven experience in managing operations and support service in the oil and gas industry or a related field. The Operations Support Supervisor is responsible for managing resources, implementing best practices, and fostering strong relationships with contractors and internal teams to achieve operational goals and drive continuous improvement in service delivery.
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The Verizon Sales Support Representative works directly with our clients local customer base to create brand awareness and identify products or services that meet their needs. Present ideas to the Verizon Sales Support Representative team for product improvements or new sales tactics based on customer interactions and market trends.
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A Bachelor’s Degree in Liberal Arts or General Studies with a concentration of at least 16 hours in one of the following fields (i.e. psychology, education, counseling, social services, sociology, philosophy, family and participant sciences, criminal justice, rehabilitation services, substance abuse treatment, gerontology, and or vocational rehabilitation) AND two (2) years of paid post degree experience providing support coordination services.
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Leading core Accounting areas including Performance Management (executive dashboards management reporting, planning, budgeting & forecasting, analytics & decision support); Record-to-Report (financial close, consolidation, financial reporting, Fixed Assets, Inventory, Payroll); Order-to-Cash (order entry, customer credit, invoicing, accounts receivable, collections); and, Procure-to-Pay (procurement, accounts payable, invoicing.
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Leveraging business intelligence tools to support the reporting and monitoring of performance metrics; and, Designing operational metrics to support strategic plans, dashboard design and benchmarking/standard industry practices.
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We support our clients by addressing the challenges of achieving appropriate standards of control, efficient back office opportunities and support to the business through insight and challenge.
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Use data and insights to inform conclusions and support decision-making. To help us achieve this we have the PwC Professional; our global leadership development framework. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level.
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All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law.
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customer support jobs Title: operations Company: Pwc
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